filters
state:
Show
city:
Show
product:
Show
We had an auto loan with Santander however after the 48pymts they are telling me that I still owe them money when the full balance has been paid and on time. We had two extensions on this auto loan which were approved extensions and somehow extended the loan for 4...
Read more
Anonymous
Anonymous

How nice! I hope you have your attorney picked out to defend you against the Libel Suit! Your "story" has discrepancies. You claim to have paid off the balance "on time" ye...

1.0
#1114632
Reply to reviews
I went to dealer at automax and he said no body is gonna approved your car loan only santender is approved. My credit score was 678 and he said no body is gonna approved. He gave me 17.29% APR. Its gonna totally *** me up. My one of housemate has 563 score and he got...
Read more
Anonymous
Anonymous

Another real smart whiner here! If you didn't like the APR, then the smart thing to do would have been to leave and shop around! How hard is THAT to understand??? You accept...

1.0
#1114130
Reply to reviews
I bought my vehicle in 2015. Make my payments on time but I have a Mentally Disabled 11 year old daughter so things can get difficult. November 2016 I recieved something in the mail stating they did an audit and I overpaid for my gap insurance fees. Didn't have a clue...
Read more
#1112396
Reply to reviews

Santander Consumer Usa - Robbing me blind

Santander Consumer Usa
#1111533
1.9
Details
Payed over 24,000 and saying still owe over 11,000 I'm about to loose my mind becsuse i csnt afford to keep paying for this car that ive been psying on for over five years
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Santander Consumer Usa - Making payments online is horrible

Santander Consumer Usa
#1107889
1.0
Details
Making my payments online are is such a headache. I don't even know if my payments are going through! I pull up pending payments after make a payment and there is nothing there! You would think with all this technology now, they would have a website that actually worked.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Santander Consumer Usa - Don't get a car loan through these people

Santander Consumer Usa
#1097433
1.0
Details
Bought a car in 2013 and never missed a payment. 4 years later balance is still the same as leaving the dealership, mind you now the car is only worth $500. Worst mistake i ever made was sign that contract. Will never do business with these people. They will ruin your life. Have a lawyer involved who is going to help me get out of this shithole.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Santander Consumer Usa - 7085743000 (just took my phone 2170291/8157731840/9197553900

Santander Consumer Usa
#1095112
5.0
Details
In 208-213 ripped me off (they Think )and Lexus Fin. Anything in Western Sub.in Chicago /Joliet is TOtally A SCAM
Comment
Show
Additional Fees
I bought a 2006 CR-V from these clowns in 2009 and I'm STILL paying on it!!!! Looks as if I have been oweing $4000 for the past 2 years!!!! These people are crooks and yes, they need to be brought down!!!
Read more
Anonymous
Anonymous

If YOU paid late, YOU generated extra interest as well as late fees for them. This is covered in the contract which YOU agreed to. This is the case with any lender. When YO...

1.0
#1109515
Reply to reviews
I went into a dealership to get a reliable used vehicle. Santander would only finance a brand new vehicle. My loan amount was over $600 a month for a divorced woman starting over trying to pick up tge pieces. The calls would come in late in the evening or early in the...
Read more
Anonymous
Anonymous

Bull...pure and simple. You ARE NOT a victim here. Nobody but nobody forced you to buy the car. Nobody forced you into the contract and terms of the contract. Nobody force...

1.4
#1109053
Reply to reviews
What really gets to a person who lost his parents . And was left a small inheritance by his late mother . And at the time I've had serious illnesses due to a ruptchered appendix. And have been unable to work since 2009 . Ten operations chronic diarea passed four years...
Read more
#1108033
Reply to reviews
Santander told me I was fine being behind due to having to have surgery. They replied my truck the Sunday before Christmas, I barrowed the money they required to try to get my truck back before Christmas. Paid them then I wasn't allowed to get it back til Dec 31 from...
Read more
1.0
#1107674
Reply to reviews
My Transmission went out 2 years into my extended warranty. They fixed my transmission by authorizing it to only be rebuilt i had no other options. Now the Transmission has failed again. The extended warranty is still in effect but S Guard refuses to fix it again....
Read more
1.0
I didn't like
  • Customer service and the liars they are
#1106647
Reply to reviews
Santander reposed my car while Ill was making payments. Ive made everone. they said i misses, lies all of them, know there being sued by the Federal Judge for Reposes and have to pay back, The funny thing is that every 5 mins the A holes are watching my TRW, lowering...
Read more
Anonymous
Anonymous

Here's how dumb and no doubt highly exaggerated this false report is. Anybody with half a brain knows any finance company makes money by collecting interest. Therefore, for ...

#1105530
Reply to reviews

Contact Santander Consumer Usa

Mailing Address:
1601 Elm St. STE 800
Dallas, Texas 75201-4701
United States
Phone:
(800) 877-4696
More
it seems that nothing is coming off our loan.they charge to much for the car loan.we had gone to balise in springfield Massachusetts .we couldn't get financed for a car loan anywhere else,so we tried going to balise and tried for a car loan and somehow they got us...
Read more
Anonymous
Anonymous

Since the banks would not do business with you because you destroyed your credit...that's YOUR fault.The APR was fully disclosed to you in the contract you agreed to. If it w...

1.0
#1103416
Reply to reviews