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Purchased my vehicle from Carmax. It was financed through Santander Consumer Finance. That was the worst experience ever! These people are so rude and angry! They answer the phone already mad. If you don't like your job...LEAVE! I had one rep with an accent answer the phone, get an attitude when I asked her a question. She hung up on me, I called back. The same lady answered the phone and gave me a different name. Like really lady...LOL. I would... Read more

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They repoed are vehicle without notice. Are payments are set up on auto pay and since we moved and I changed the address 7 months ago we have heard nothing from them. Not even a bill but my payments were made. My husbands phone number has never changed even after we moved and yet no communication from them. At this point I am so done with this company. The tow truck driver messed up the front end of the car trying to tow a front wheel drive... Read more

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I am currently 42 days late on my vehicle loan payment. I have always made my Payments near the 50th day,it's always been paid this way for the 2 years I have had this loan.The last contact I had with them was 2 weeks ago,they haven't called me since. Last night they called someone THAT I JUST MET 3 weeks ago....someone I DID NOT give them permission to call,or provide them her info. I don't even know this lady enough to have her as a... Read more

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Had a very bad experance with santander in 2015 plz can i join the class action

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Results i received from Santander after reporting them to NYS Attorney general. I also reported them to cfpb and bbb. Be relentless.

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I went after tbem fiercly with cfpb, nys attoeney general etc. Ps they took lowered my interest rate from 24.5 percent to 6 percent. My monthly payment went from 461.50 to 231.11. They applied all my payments all over again at the new rate. Im now no longer in an upside down loan. My balance has been going down every month. I wasnt dropping this. The person i dealt with was Terry Miller. Find her number and bumbard her. File complaints daily... Read more

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Had a loan 2012 hyndai sante fe suv. I was called and asked if i wanted to join this class action lawsuit. I voluntarily had my vehicle repo because of the high $500 a month payment and gap insurance they wanted. I never heard back regarding this lawsuit? Please let me know what was the result and how do i get compensated? Thankyou Lisa Desiderio Read more

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I have had a loan with Santander since 2010. I bought a 2009 Ford Mustang for approximately 16,000. Here it is 2017 and I am still paying on the car. Not only has Santander imposed unfair loan terms, they have not been willing to turn over the pink slip. A few years ago, i was pulled over and car impounded for suspended license. Everyday I communicated to Santander that once the 30 days hold was over, I would get the car out. This auctioning of... Read more

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I purchased a 2009 Madza 6 two years ago. I fell and broke my back this past summer (July 2016). I asked for a deferment and was denied and am 2 payments behind because I am unable to work and money is tight for us at this time. They are unwilling to work with me and has served me with a summons to appear in court for being delinquent on my loan and possibly repo of my car. In the summons it states they can sell my car for $4000 and I will be... Read more

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