this was in 2011 my husband went to co sign for my granddaughter and the same name Santander was on the contract that we got the car from Kingdom Chevrolet on 66th and Western he two was showed where to sign on the contract and then the sales person gave the contract to my granddaughter which was more than right since it was her car but a few months later my granddaughter started getting traffic tickets and the only way I found out I was at her home when the mail came and saw mail in my husband name so I did some investigation and found out that my husband had bought the car no co sign like I thought so a rep from Chevrolet told me that my husband was told that he bought the car why would he buy a car and neither one of us no how to drive and because of that we had to filed bankruptcy because she had about 5,500 dollars worth of tickets since we never knew about the tickets and because she didn't pay any of them they started doubling and then she let someone else drive it got an a accident with a budget rental which they tried to sue us for damages over 10,000 dollars and still to this day they still sticking with that lie that my husband knew if he knew we woukld have taken the car back
Product or Service Mentioned: Santander Consumer Usa Auto Loan.
Reason of review: my husband was tricked into buying a car.
Monetary Loss: $9000.
Preferred solution: since it is to late for me i just hope that BBB look into this because my husband isn't the only person that this happen to quite a few people i know excperience the same issue i tried to get them to tell what happen but like my husband it was a while ago.
I didn't like: Predatory lender poor customer service, Planned exploitation and inaccurate information processes, Being lied to about refinancing.