Santander Consumer Usa
Reviews and Complaints
Santandar Consumer USA
Santander Worst ever, here are the officers of the companyName Age Since Current Position
Name Age Since Current Position
Botin, Emilio 75 2001 Chairman of the Board, Executive Director
Saenz Abad, Alfredo 68 Chief Executive Officer, Second Vice Chairman, Executive Director
Rodriguez Inciarte, Matias Pedro 62 Third Vice Chairman, Executive Director
Soto Serrano, Manuel 70 2002 Fourth Vice Chairman of the Board,Non-Executive Independent Director
De Asua Alvarez, Fernando 78 2004 First Vice Chairman of the Board, Non-Executive Independent Director
Inciarte, Matias R. 62 1994 Third Vice Chairman of the Board
Osorio, Antonio H. 46 2006 Chief Executive Officer of Santander UK
Fuster Van Bendegem, Jose Maria 52 2007 Executive Vice President of Technology and Operations
Peralta, Javier 60 2002 Executive Vice President of Risk
Espi, Jose Maria 66 1999 Executive Vice President of Risk
Benjumea Cabeza de Vaca, Ignacio 58 Executive Vice President, General Secretary, Non-Member Secretary of the Board of Directors
Ortega, Cesar 56 2006 Executive Vice President, General Secretary
Renovales, Jaime P. 42 2009 Executive Vice President, Assistant General Secretary
Luzon Lopez, Francisco 62 Executive Vice President for America, Executive Director
Cendoya, Juan Manuel 43 2001 Executive Vice President of Communications, Corporate Marketing and Research
Alciturri, Jose Luis G. 61 2007 Executive Vice President of Human Resources
Alvarez, Jose A. 50 2004 Executive Vice President of Financial Management and Investor Relations
Inciarte, Juan R. 58 1989 Executive Vice President of Strategy, Director
Lagos, Adolfo 62 2003 Executive Vice President of Global Wholesale Banking
Zabalza, Jesus Maria 52 2002 Executive Vice President of America
Maortua, Jorge 49 2004 Executive Vice President of Global Wholesale Banking
Moran, Jorge 46 2006 Executive Vice President of Insurance and Global Direct Banking
Amado, Nuno 51 Executive Vice President, Chief Executive Officer of Santander Totta
Candelas, Enrique G. 57 1999 Executive Vice President of Santander Branch Network in Spain
Guitard, Juan 50 2009 Executive Vice President of Internal Auditing
Marin, Javier 44 2009 Vice President of Global Private Banking and Asset Management
Portela Alvarez, Marcial 65 1999 Executive Vice President of America
Salarich, Magda 54 2008 Executive Vice President of Santander Consumer Finance
Tejon Borrajo, Jose Manuel 59 2002 Executive Vice President of Financial Accounting and Control
Rodriquez Inciarte, Juan 58 2008 Executive Director
Botin, Ana Patricia 50 Executive Director, Chairwoman of Banesto
Echenique Gordillo, Rodrigo 64 1988 Non-Executive Director
Bernheim, Antoine 86 Non-Executive Director
Botin, Francisco Javier 37 2004 Non-Executive Director
Burns, Terence 66 2004 Non-Executive Director
Escamez Torres, Antonio 59 1999 Non-Executive Independent Director
De la Dehesa Romero, Guillermo 68 2002 Non-Executive Independent Director
Basagoiti Garcia-Tunon, Antonio 68 1999 Non-Executive Independent Director
Rojo Duque, Luis Angel 76 2005 Non-Executive Independent Director
Salazar-Simpson Bos, Luis Alberto 70 1999 Non-Executive Independent Director
Tocino Biscarolasaga, Isabel 61 2007 Non-Executive Independent Director
» Insider TradingBiographiesName Description
Botin, Emilio Mr. Emilio Botin-Sanz De Sautuola y Garcia de los Rios has served as Chairman of the Board of Directors since August 16, 2001 and as Executive Member of the Board of Directors since July 4, 1960 of Banco Santander, S.A. Mr. Emilio Botin-Sanz de Sautuola y Garcia de los Rios also serves as Chairman of the Executive Committee, Chairman of the International Committee and Chairman of the Technology, Productivity and Quality Committees of Banco Santander SA. He works as Non-Executive Director in Shinsei Bank Limited. He holds a Bachelors degree of Economics and Law.
Saenz Abad, Alfredo Mr. Alfredo Saenz Abad has served as Executive Member of the Board of Directors since July 11, 1994 and he serves as Second Vice Chairman of the Board at Directors of Banco Santander, S.A. He also acts as Chief Executive Officer of the Company. In addition, he serves as Member of the Executive Committee, Member of the International Committee, and Member of Technology, Productivity and Quality Committees of the Company. He worked as Chief Executive Officer and First Vice Chairman of Banco Bilbao Vizcaya, Chairman of Banesto. He also serves as Non-Executive Vice-Chairman of Compania Espanola de Petroleos (CEPSA) and Non-Executive Director of France Telecom Espana, S.A. Mr. Saenz Abad holds a Bachelors degree in Law and Economics.
Rodriguez Inciarte, Matias Pedro Mr. Matias Pedro Rodriguez Inciarte serves as Third Vice Chairman of the Board of Directors and he has served as Executive Member of the Board of Directors of Banco Santander, S.A. since October 7, 1988. He also serves as Chairman of the Risk Committee and Member of the Executive Committee of the Company. Between 1981 and 1982, Mr. Rodriguez Inciarte acted as Minister of the Presidency of the Spanish Government. He also works as Non-Executive Director of Banco Espanol de Credito (Banesto), Non-Executive Director of Financiera Ponferrada and President of Fundacion Principe de Asturias. He holds a Bachelors degree in Economics and is State Economist.
Soto Serrano, Manuel Mr. Manuel Soto Serrano has served as Fourth Vice Chairman of the Board of Directors since 2002 and as Non-Executive Independent Member of the Board of Directors since April 17, 1999 at Banco Santander, S.A. He also serves as Member of the Audit and Compliance Committee, Member of Appointments and Remuneration Committee and Member of Technology, Productivity and Quality Committees. Mr. Soto Serrano also serves as Non-Executive Vice Chairman of Indra Sistemas, Non-Executive Director of Corporacion Financiera Alba an helds the same post at Cartera Industrial REA. He worked as Chairman and Manager for EMEA and India in Arthur Andersens Global Board. He holds a Bachelors degree in Economics and Business.
De Asua Alvarez, Fernando Mr. Fernando De Asua Alvarez has served as Non-Executive Independent Member of the Board of Directors since April 17, 1999 and as First Vice Chairman of the Board of Directors since July, 2004 of Banco Santander, S.A. He also serves as Chairman of the Appointments and Remuneration Committee, Vice Chairman of the Risk Committee, and Member of the Executive Committee, Member of Audit and Compliance Committee, and Member of Technology, Productivity and Quality Committees of Banco Santander, S.A. He worked as Chairman of IBM Espana. He also works as Non-Executive Director of Compania Espanola de Petroleos (CEPSA) and Non-Executive Vice President of Tecnicas Reunidas, S.A. Mr. De Asua Alvarez holds a degree in Economics and Computer Sciences from Universidad Complutense de Madrid, a degree in Business Administration and Mathemaics from the University of California.
Inciarte, Matias R. Mr. Matias R. Inciarte serves as Third Vice chairman of the Board of Directors and Chairman of the Risk Committee of Banco Santander SA. He joined the Bank in 1984 and was appointed Executive Vice President and Chief Financial Officer in 1986. He was appointed as Member of the Board of Directors in 1988 and Third Vice Chairman in 1994. He is a non-executive director of Banesto, Sanitas SA de Seguros and Financiera Ponferrada SA SICAV. Since 2008, he has been President of the Fundacion Principe de Asturias. Prior to joining the Bank, he acted as Minister of the Presidency of the Spanish Government from 1981 to 1982.
Osorio, Antonio H. Mr. Antonio H. Osorio serves as Chief Executive Officer of Santander UK, a subsidiary of Banco Santander SA. He joined the Bank in 1993 and was appointed as Executive Vice President of Portugal in January 2000 having previously been CEO of Banco Santander in Brazil. He was Chairman of the Executive Committee of Banco Santander Totta SA, Chairman of the Executive Committee of Banco Santander de Negocios Portugal SA and Non-Executive Director of Santander UK. In 2006, he was appointed as Chief Executive Officer of Santander UK and in 2008 he was appointed as Chief Executive Officer of Alliance & Leicester. In 2009, he was appointed Non-Executive Director to the Court of the Bank of England.
Fuster Van Bendegem, Jose Maria Mr. Jose Maria Fuster Van Bendegem serves as Executive Vice President of Technology and Operations of Banco Santander SA. He joined the Bank in 1988. In 2004, he was appointed as Chief Information Officer of Grupo Santander. In the same year, he was also named Member of the Board of Abbey National plc and the Board of Advisors of IBM Corporation. In 2006, he was appointed Executive Director of Banesto and, in 2007, Executive Vice President of Technology and Operations of the Bank. Presently, he is also a Member of the Board of Directors of Ingenieria de Software Bancario SA (ISBAN). He holds a degree in Aereonautical Engineering from Instituto de Empresa and a Masters of Business Adminsitration degree from the same academic institution.
Peralta, Javier Mr. Javier Peralta serves as Executive Vice President of Risk of Banco Santander SA. He joined the Bank in 1989 and was appointed Executive Vice President in 1993. In 2002, he was appointed as Executive Vice President of Risk.
Espi, Jose Maria Mr. Jose Maria Espi serves as Executive Vice President of Risk of Banco Santander SA. He joined the Bank in 1985 and in 1988 was appointed Executive Vice President of Human Resources. In 1999, he was appointed as Executive Vice president of Risk. He is also Chairman of Union de Credito Inmobiliario SA EFC and Director of UCI SA.
Benjumea Cabeza de Vaca, Ignacio Mr. Ignacio Benjumea Cabeza de Vaca has served as General Secretary and Non-Member Secretary of the Board of Directors of Banco Santander SA since 1999. He is also Executive Vice President of the Bank. He joined the Bank in 1987 as General Secretary of Banco Santander de Negocios. In 1994, he was appointed General Secretary and Secretary of the Board of Banco Santander. In 1999, he was appointed Executive Vice President, Secretary General and of the Board of Banco Santander Central Hispano. He also serves as Director of Bolsas y Mercados Espanoles, Sociedad Holding de Mercados y Sistemas Financieros SA, Sociedad Rectora de la Bolsa de Madrid SA and La Union Resinera Espanola SA.
Ortega, Cesar Mr. Cesar Ortega serves as Executive Vice President and General Secretary of Banco Santander SA. He joined the Bank in 2000 and was appointed to his current post in 2006. He is also a Non-Executive Director of Fomento de Construcciones y Contratas SA.
Renovales, Jaime P. Mr. Jaime P. Renovales serves as Executive Vice President and Assistant General Secretary of Banco Santander SA. He joined the Group in 2003 as Secretary of the Board of Directors of Banco Espanol de Credito (Banesto). In March 2009, he was appointed as Executive Vice President of Banco Santander and Assistant General Secretary.
Luzon Lopez, Francisco Mr. Francisco Luzon Lopez has served as Executive Member of the Board of Directors at Banco Santander SA since March 22, 1997. He also serves as Member of the Executive Committee and Member of the International Committee of the Company, as well as he is Executive Vice President for America. He has also worked as Chairman of Argentaria and Director of BBV. Mr. Luzon Lopez serves as Non-Executive Director of Industria de Diseno Textil (Inditex) and Global Vice Chairman in Universia. Mr. Luzon Lopez holds a Bachelors degree in Economics and Business Studies.
Cendoya, Juan Manuel Mr. Juan Manuel Cendoya serves as Executive Vice President of Communications, Corporate Marketing and Research of Banco Santander SA. Former Manager of the Legal and Tax Department of Bankinter SA, from 1999 to 2001. He joined the Bank in July 2001 as Executive Vice President of Communications, Corporate Marketing and Research.
Alciturri, Jose Luis G. Mr. Jose Luis G. Alciturri serves as Executive Vice President of Human Resources of Banco Santander SA. He joined the Bank in 1996. Since November 2003, he has been responsible for the Group's human resources. In 2007, he was appointed as Executive Vice President of Human Resources of the Bank.
Alvarez, Jose A. Mr. Jose A. Alvarez serves as Executive Vice President of Financial Management and Investor Relations of Banco Santander SA. He joined the Bank in 2002. In 2004, he was appointed as Executive Vice President of Financial Management and Investor Relations.
Inciarte, Juan R. Mr. Juan R. Inciarte serves as Member of the Board of Directors and Executive Vice President of Strategy of Banco Santander SA. He joined the Bank in 1985 as Member of the Board and Executive Vice President of Banco Santander de Negocios. He was appointed Executive Vice President of Strategy in 1989. He is also Non-Executive Vice Chairman of Santander UK plc and Member of the Board of Directors of Santander Consumer Finance SA, Alliance & Leicester plc and RFS Holdings.
Lagos, Adolfo Mr. Adolfo Lagos serves as Executive Vice President of Global Wholesale Banking of Banco Santander SA. Former Chief Executive Officer of Grupo Financiero Serfin. He was appointed as Executive Vice President of America in October 2002 and Executive Vice President of Global Wholesale Banking in April 2003.
Zabalza, Jesus Maria Mr. Jesus Maria Zabalza serves as Executive Vice President of America of Banco Santander SA. Former Executive Vice President of La Caixa, from 1996 to 2002. He joined the Bank in 2002, when he was appointed to his current post.
Maortua, Jorge Mr. Jorge Maortua serves as Executive Vice President of Global Wholesale Banking of Banco Santander SA. Former Executive Vice President of Banesto. He joined the Bank in 2003 as Head of Global Treasury and was appointed as Executive Vice President of Global Wholesale Banking in 2004.
Moran, Jorge Mr. Jorge Moran serves as Executive Vice President of Insurance and Global Direct Banking of Banco Santander SA .He joined the Bank in 2002. He was appointed Executive Vice President of Asset Management and Insurance, in 2004. In December 2005, he was appointed Executive Vice President and Chief Operating Officer of Santander UK and, in 2006, as Executive Vice President of Insurance and Global Direct Banking.
Amado, Nuno Mr. Nuno Amado serves as Executive Vice President of Banco Santander SA. He has also been Chief Executive Officer of Santander Totta, a subsidiary of the Bank, since July 2006. He joined the Bank in 1997 as a Member of the Executive Committee of BCI/Banco Santander Portugal. In December 2004, he was appointed as Director and Vice Chairman of Santander Totta's Executive Committee.
Candelas, Enrique G. Mr. Enrique G. Candelas serves as Executive Vice President of Santander Branch Network in Spain of Banco Santander SA. He joined Banco Santander in 1975 and was appointed as Senior Vice President in 1993. He was appointed Executive Vice President of Santander Branch Network in Spain in January 1999.
Guitard, Juan Mr. Juan Guitard serves as Executive Vice President of Internal Auditing of Banco Santander SA. Former General Secretary of the Board of Banco Santander de Negocios, from 1994 to 1999, and Manager of the Investment Banking Department of the Bank, from 1999 to 2000. He re-joined the Bank in 2002, being appointed as Executive Vice President and Non-Member Assistant Secretary of the Board of Directors. On March 15, 2009, he was appointed as Executive Vice President of Internal Auditing.
Marin, Javier Mr. Javier Marin serves as Executive Vice President of Global Private Banking and Asset Management of Banco Santander SA. He joined the Bank in 1991. After serving in various positions within the Group, he was appointed as Executive Vice President of Global Private Banking in 2007. In November 2009, he was appointed as Vice President of Global Private Banking and Asset Management.
Portela Alvarez, Marcial Mr. Marcial Portela Alvarez serves as Executive Vice President of America of Banco Santander SA. He joined the Bank in 1998 as Executive Vice President. In 1999, he was appointed as Executive Vice President of America. He is also a Director of Best Global SA. He holds a degree in Sociology from Universite Catholique de louvain and a degree in Political Sciences from Universidad de Madrid.
Salarich, Magda Ms. Magda Salarich serves Executive Vice President of Santander Consumer Finance of Banco Santander SA. She joined the Bank in 2008 as Executive Vice President of Santander Consumer Finance. Previously, she has held several positions in the automobile industry, including the position of Director and Executive Vice President of Citroen Espana and Head of Commerce and Marketing for Europe of Citroen Automobiles.
Tejon Borrajo, Jose Manuel Mr. Jose Manuel Tejon Borrajo serves as Executive Vice President of Financial Accounting and Control of Banco Santander SA. He joined the Bank in 1989. In 2002, he was appointed to his current post. He holds a Bachelors degree in Economics from Universidad Complutense de Madrid.
Rodriquez Inciarte, Juan Mr. Juan Rodriquez Inciarte has served as Executive Member of the Board of Directors of Banco Santander, S.A. since January 28, 2008. He acts as Member of the Risk Committee of the Company. He joined the Company in 1985 as Director and Executive Vice President of Banco Santander de Negocios. He was appointed Executive Vice President in 1989. Between 1991 and 1999 he served as Director of Banco Santander, S.A. Mr. Rodriguez Inciarte has also served as Vice Chairman of Abbey National plc, Alliance & Leistercer plc, Santander Consumer Finance, S.A and RFS Holdings. He holds a degree in Economics.
Botin, Ana Patricia Ms. Ana Patricia Botin-Sanz De Sautuola y O'Shea has served as Executive Member of the Board of Directors of Banco Santander SA. since February 4, 1989. She also serves as Member of the Executive Committee, Member of the International Committee and Member of the Technology, Productivity and Quality Committee. She acts as Executive Chairwoman of Banco Espanol de Credito SA (Banesto), an affiliate of the Bank. She joined the Company after a period at JP Morgan between 1981 and 1988. She has been Executive Vice President of Banco Santander SA since 1992, and Executive Chairwoman of Banesto since 2002. Ms. Botin-Sanz De Sautuola y O'Shea also serves as Non-Executive Director of Assicurazioni Generali SpA. and Member of the International Advisory Board of the New York Stock Exchange and of Insead and Georgetown University. She holds a Bachelors degree in Economics.
Echenique Gordillo, Rodrigo Mr. Rodrigo Echenique Gordillo has served as Non-Executive Member of the Board of Directors at Banco Santander, S.A. since October 7, 1988. He acts as Member of the Executive, International, Appointments and Remuneration Committees of the Company. In addition, he acted as Chief Executive Officer of Banco Santander, S.A. since 1988 till 1994. He holds a Bachelors degree in Law and he is State Lawyer.
Bernheim, Antoine Mr. Antoine Bernheim serves as Non-Executive Member of the Board of Directors at Banco Santander, S.A., as Representative of Assicurazioni Generali S.p.A. He has been on the Board of Generali since 1973, chairing it from 1995 to 1999 and then from September 2002. He also serves as Chairman of Assicurazioni Generali, Vice Chairman of the Supervisory Board in Intesa Sanpaolo S.p.A., Vice Chairman of the group's subsidiary Alleanza Assicurazioni S.p.A., Member of the Board of Directors in Mediobanca, Vice Chairman in LVMH and Bollore Investissement and Member of the Supervisory Board in Eurazeo. He works as Director of Generali France,Generali Deutschland AG, Generali Espana Holding Entidades de Seguros S.A., BSI, Generali Holding Vienna and Christian Dior S.A. He holds a Bachelors degree in Law and Sciences and a Masters degree in Private and Public Law.
Botin, Francisco Javier Mr. Francisco Javier Botin-Sanz De Sautuola y O'Shea has served as Non-Executive Member of the Board of Directors at Banco Santander, S.A. since July 25, 2004. He holds a Bachelors degree in Law. He also acts as Chairman and Chief Executive Officer of JB Capital Markets, Sociedad de Valores, S.A.
Burns, Terence Lord Terence Burns has served as Non-Executive Member of the Board of Directors at Banco Santander, S.A. since December 20, 2004. He also serves as Non-Executive Chairman of Santander UK plc and Alliance & Leicester plc, Non-Executive Chairman of Glas Cymru Ltd (Welsh Water), Non-Executive Director of Pearson Group plc and Channel Four Television Corporation. He was Permanent Secretary of the UK Treasury, Chairman of the UK Parliamentary Committee (Financial Services and Markets Bill Joint Committee) and Non-Executive Chairman of Marks and Spencer Group plc, and Non-Executive Director of British Land plc and Legal & General Group plc. He holds a Bachelors degree in Economics.
Escamez Torres, Antonio Mr. Antonio Escamez Torres has served as Non-Executive Independent Member of the Board of Directors at Banco Santander, S.A. since April 17, 1999. He also serves as Member of the Executive Committee, Member of the Risk Committee, Member of the International, Technology, Productivity and Quality Committee of the Company. In addition, he acts as Chairman of Banco Santander Foundation, Non-Executive Chairman of Santander Consumer Finance, Non-Executive Chairman of Open Bank Santander Consumer, Non-Executive Vice-Chairman of Attijariwafa Bank and Non-Executive Chairman of Arena Media Communications. He holds a Bachelors degree in Law.
De la Dehesa Romero, Guillermo Mr. Guillermo De la Dehesa Romero has served as Non-Executive Independent Member of the Board of Directors at Banco Santander, S.A. since June 24, 2002. He acts as Member of the Executive, Appointments and Remuneration and International Committees of the Company. He also works as International Advisor in Goldman Sachs, Secretary in State of Economy, Secretary General of Commerce, Chief Executive Officer of Banco Pastor and Non-Executive Director of Campofrio Food Group. He also serves as Chairman of the Centre for Economic Policy Research in London, Member of the Group of Thirty, Washington, Chairman of the Governing Board of the Instituto de Empresa and non-executive Chairman of Aviva Grupo Corporativo and Aviva Vida y Pensiones. Mr. De la Dehesa Romero worked as State Economist and Office Manager of Bank of Spain.
Basagoiti Garcia-Tunon, Antonio Mr. Antonio Basagoiti Garcia-Tunon has served as Non-Executive Independent Member of the Board of Directors of Banco Santander, S.A. since July 26, 1999. He also serves as Member of the Executive Committee, Member of the Risk Committee, and Member of the Productivity and Quality Committee of the Company. He has also acts as Non-Executive Vice-Chairman in Faes Farma, Non-Executive Director in Pescanova, member of the external advisory board of A.T. Kearney. Before that he served as Chairman of Unión Fenosa, of which he is currently Honorary Chairman. Basagoiti Garcia-Tunon holds a Bachelors degree in Law.
Rojo Duque, Luis Angel Mr. Luis Angel Rojo Duque has served as Non-Executive Independent Member of the Board of Directors at Banco Santander, S.A. since April 25, 2005. He also serves as Chairman of the Audit and Compliance Committee and Member of the Appointments and Remuneration Committee of the Company. He also serves as Non-Executive Director in Corporacion Financiera Alba. He also works as Member of the Group of Wise Men appointed by the ECOFIN Council to study the integration of European financial markets and Member of the Royal Academy of Moral and Political Sciences and of the Spanish Royal Academy of Language. Previosly, he served as Head of the Research Department, Deputy Governor and Governor. He has been a member of the Governing Council of the European Central Bank, Vice Chairman of the European Monetary Institute, a member of the Planning and Development Committee of the United Nations and Treasurer of the International Association of Economics. Mr. Rojo Duque holds a Bachelors degree in Law and Doctorate degrees in Economics and State Economist. He holds Honorary Doctorates from Universidad de Alcala and Alicante.
Salazar-Simpson Bos, Luis Alberto Mr. Luis Alberto Salazar-Simpson Bos has served as Non-Executive Independent Member of the Board of Directors at Banco Santander, S.A. since April 17, 1999. He also serves as Member of the Audit and Compliance Committee and Member of the Technology, Productivity and Quality Committees of the Company. Mr. Salazar-Simpson Bos also works as Chairman of France Telecom Espana. He holds a Bachelors degree in Law and is qualified in Treasury and Tax Law.
Tocino Biscarolasaga, Isabel Ms. Isabel Tocino Biscarolasaga has served as Non-Executive Independent Member of the Board of Directors of Banco Santander, S.A. since March 26, 2007. She served as Minister for Environment of the Spanish Government, Chairwoman of the European Affairs and of the Foreign Affairs Committees of Spanish Congress, Chairwoman for Spain and Portugal and Vice Chairwoman for Europe of Siebel Systems. Ms. Tocino Biscarolasaga also serves as Professor at the Complutense University of Madrid, Member of the Spanish State Council, Non-Executive Director of Climate Change Capital and Member of the Royal Academy of Doctors. She holds a Doctor in Law degree and she has undertaken graduate studies in Business Administration at IESE and Harvard Business School.
SANTANDER AUTO FINANCE COMPANY
Paid off Car and no title to show for it.
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Verified Reviewer | Irwin, PennsylvaniaHelp
Customer passed away and family can't get information
I hate this company
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Verified Reviewer | Baltimore, MarylandFinancing Fraud
Harrassing and a Ripp off!!!
Charged too early, cannot get my overdraft fees back with statement!
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Verified Reviewer | Miami, FloridaSantander ruined my credit
Pissed off!!!
Carter
Santander Does Not Want to Honor Settlement Letter
I received a letter from Santander offering a fifty percent discount in the balance of my loan. It is in their stationary with my name and loan number.
It says to call by a certain date but their is no pay by date. I called them to take advantage of the offer. They say the letter was sent in error. They also want payment within seven days of the call by date yet the pay by date was open ended.
One if their reps informed me yesterday if I don't pay the full amount they can't assure me further action won't be taken. I will be submitting payment via certified mail and sending copies to the Attorney Generals office. Many people have had cars repoed awaiting their title. I was to receive mine within seven days of submitting the settlement amount.
So now Santander wants to take back the settlement amount and threaten me with repo. It's not going to happen.
*** poor all the way around
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Why would you sign a contract with 25% interest and then blame the loan company for your bad decision? Your complaint is ignorant and not valid.
Please post it in a place for people that made *** decisions not where people are making legitimate complaints. Duh...