Santander Consumer Usa
Reviews and Complaints
Santanter consumer
Santander, they are idiots!
Got a letter from Santander
Santander..i get no statement..charges 10.95 to pay by phone
I am pretty disgusted that after we began with this so called third party we now are being charged
Santander, Rude and Inconsiderate
Used the police to break the do not enter locked property law.
Santander Consumer
Ripoffbysantander
I was ripped off by santander my complaint has been expressed by other dissatified customers. Santanders employees are rude, refusing to allow you to speak to manager, placing you on hold, hanging up on you, lying to you, harassing phone calls, repo thugs, not paying principal, outragious fees, threats.
Email me if you have had any of these complaints my email is-- ripoffbysantander@***.com I am needing as much information as possible to help stop them from continuing these questionable business practices.
Please pass the word if you know others this company has done wrong. Thank you in advance for your assistance.
Horrible business practices..Charging to make a payment.
Santander consumer/citifinancial auto
Fraud
Santander just a citi clone, called me late on payment
Santander/Triad ruined my credit and harassed us.
Santander Consumer has lost several of my payments and marked it on my credit that way, but refuses to admit that they did anything wrong. The also charged me late fees and added more payments to my loan.
They even have told me and I quote, "your Husband must not care a thing about you if he isn't going to help you with this", un-quote, twice, then tried to reposses my car and demanded that I paid them three payments when I was only behind a half a payment and had made arrangements. I had to pay it to keep my car. This person even said that she was the highest person there was there, so I couldn't even talk to anyone else about it or file a complaint. They also never told me that Santander took over for Tiad, until I got the next payment statement.
They even have called me on average of 10 to 18 times in a day and my payment wasn't even late and even called my Husband on a work phone number that neither one of us gave them to call back on, so much that he was eventually let go from his job and even then they wouldn't stop calling it. It was a phone number that my Husband used to call them back on to tell them to stop calling and to find out what they wanted. They proceeded to call it and ask for me and I don't even work there, even after we both told them not to use that number and to delete the number. They have even lost my payments, even though they are now electronically made, and then proceeded to call me and ask me if they could take a check by phone.
I even have to call them with the payment number and it still isn't documented right. How irresponsible!!! They have ruined my credit!!!
I'm not at all happy with their service and can't wait to make my final payment to them!!!! Never Again!!!!
Santander co has loan from citifinancialauto and they do not have correct payment information.
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i have this same issue here i had paid citi fin then transferred to santanders and learned that i watched my billing letter every month - i paid $550 or $600 a month and the balance didnt go down each month then i called on customer service and said the 16% dialy interest .. i told them i dont see any interest or fees on the statment they said go online to see that..
thats not right and why hidden letters and i still cant get online to see the account information.. i check comparison and learned this company is rip off!!!
last fall $21000 then today bill $21000 whats the heck?! need help please email me