I was given Santander Consumer USA through the dealership Nissan in Marlow Height, MD. They made my credit worse and did things in which I was not informed and I should have been informed to say yes or no.
I paid to the principle several times, $100 each time and it was never reflected on my payment. The dealership never gave me my sales papers.
When I called Santander to inform them that I had paid to the principle several times and it was not reflected.
They sent me an extra bill for over $300 and now they are marking it as a late payment because I wont pay it and it is dropping my credit score. I'm going to keep complaining until something is done.
Product or Service Mentioned: Santander Consumer Usa Account.
Reason of review: Problems with payment.
Monetary Loss: $2000.
Preferred solution: Full refund.