State: California Clear all filters (78 of 1194 reviews match)
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I went through Road Loans, and was referred to a local dealership, quoted a price and interest rate. However, after I signed the contract, the terms of the loan had changed. higher interest rate and higher monthly payment. It has been nothing but a nightmare since day...
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1.0
I didn't like
  • Dishonest and cant reach my supposedly assigned account manager
#906997
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I HAVE CALLED SANTANDER REPEATLY TO RECIEVE MY STATEMENT ON MY CAR LOAN THEY HAVE LIED AND ALWAYS MADE ME FILL AS THE CONSUMER THAT IT IS ALL MY FAULT I HAVE SPOKE TO MANAGEMENT AND THE LIKE STILL NO HELP MY LOAN IS ALMOST UP AND THEY ACT LIKE THEY DONT OWE ME DECENT...
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unixgirl2015
Anonymous

Please do not put your phone number on this site. There are others ways to get at this loan shark company.

#863525
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Santander Consumer Usa Auto Loan Review

This is bad business. Charging 10.95 for convience fee when making a payment except when mailing payment in. Awful !!! Going to try refinance. Sick of being robbed.
1.9
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#848363
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I have had my car for 4 years and my payoff balance is over $16000. They claim it's due to late fees. None of my payments have Gon towards interest. They are a rip off.
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Anonymous
Anonymous

I have gone through every single problem that every person has complained about on here. I have had my car for 6yrs and my balance moved down one time and just went back up, h...

Anonymous
Diane Hoston

Santandra interest rate is to high I would like to join the class action lawsuit against them they rip off poor people's

1.3
#813587
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Santander Consumer Usa Loan Review

Don't do it, they suck. Wait to your credit gets better and get a regular loan vs these douches
1.7
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#776469
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so, i had to use santander because i have poor credit. i have been making two payments per month to catch up on a loan that i fell behind on and they stated my account as a charge-off and although I pay it every month, they refuse, even after it is paid in full, to...
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Anonymous
Anonymous

Im in the same situation. Im getting poised to call the FTC on this company and the attorney general. There is supposed to be a class action lawsuit against Santander, im joi...

#751973
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Santander Consumer Usa Loan Review

They charge me 10.95 for each transaction a month. That means they have charged me an additional $500 on my auto loan to "process" my payments. This is highway robbery and they won't budge. These criminals need to be held accountable and have the majority of those few returned to us, the customer.
2.2
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#751894
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I have been threw it all with this company from car winning lemon law and santander sending payoff letter to my lawyer slowly and then once my lawyer received it they repossed the car. They put me on a cease and desist which me nor my lawyer requested. They have over...
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autoloaninvestigation
autoloaninvestigation

ADVERTISING MATERIALOur law firm is currently investigating this company for deceptively and illegally charging fees to unsuspecting consumers.If you would like to discuss you...

#739019
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Most recently purchased a 2013 ,used Honda Civic from: Norm Reeves Honda Superstore. 19131 Beach Blvd. Huntington Beach Calif 92648. Phone number: (714)842-5431. Turns out this dealership is the accomplice to this financial institution: Santanderconsumerusa. This...
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unixgirl2015
unixgirl2015

Ok I have had no issues with Navy Federal Credit Union. It is Santander that is the corrupt of the corrupt in financial institutions. I have documented every interaction with ...

1.0
#724201
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Contact Santander Consumer Usa

Mailing Address:
Santander Consumer USA Inc.
1601 Elm St. STE 800 P.O. Box 961245 Fort Worth, TX 76161-1245
Dallas, Texas 75201-4701
United States
Phone:
(800) 877-4696
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Repo in 2013, owed current, got boat back next day, trailer was damaged, never sent post notice of repo. Our interest rate is adjustable apparently cause it changes every month. Payments not being applied, misc fees being billed. One month interest paid is $113 the...
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2.0
#678459
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