I made a duplicate car payment and called requesting a refund. I was denied unless I furnish a complete copy of my total bank account.

Why do they need to see my entire account?

I had my bank fax over (on letter head) the portion of my account showing the duplicate withdrawal by Santander but that I not good enough. They want to see my entire statement.

I think that's an infringement of my privacy. Where do you go to speak to someone with the authority and wisdom to understand and correct this problem?

I will never make this mistake again or o business with Santander again either. This isn't the first problem I've had just the most costly

Review about: Santander Consumer Usa Account.

Monetary Loss: $361.

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