I have had a loan with Santander for three years now. Never had a problem.
I have had to ask for extensions twice and both times there was no problem at all. Reps are very nice and professional and have only called me when I was late. I found out if you call them first to tell them you may be a little late they don't call you.
If you pay your bill on time and don't try to dodge and duck them they are quite understanding whenever you do run into a little bump in the road. I am very pleased.
Review about: Santander Consumer Usa Loan.