Santander Consumer Usa - New Car total loss Bank not covered left me behind the payment
i tried to talk with Customer Service USA.He said that i need to pay to get another loan i said How do i pay for a car without rent a car and pay for it??
who can give me advice or how can i do? the car was first time buyer and I don't know the information for gap or condition between bank and Dealership.
VW ALHAMBRA seller pushing me to get approved by the way with out give information about gap just put $2000 of vw care.i called to VWalhambra and asking about who can respect what i can have not only get a new car with high interest 23.7% amount total is $50000+ that what they gave me and not follow up about a new car should have a gap insurance
Review about: Santander Consumer Usa Auto Loan.
Reason of review: Warranty issue.
Monetary Loss: $4500.
Preferred solution: get a car replacement with certified or used car same or similar vehicle give me a chance for make money keep payment on time like i did before.
I didn't like: Customer service rip people off.