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Santander Consumer Usa - Website is horrible beware!

I set up my auto loan account online and my phone number and email keep changing and the payment date isn't the date i put in for auto pay. It was changed by I don't know who? Will be stopping payments, suspicious and fraudulent type activity.
Company wrote 0 private or public responses to the review from 16 minutes ago.
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
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Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
I liked
  • I have had very little interaction with santander
I didn't like
  • No customer service
  • Being told santander will do 1 thing but that changed
  • No welcome call
#1419377
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Santander Consumer Usa - The bank charged me thiry five thousand dollars on a thirty one thousand dollar car

My name is Ricky Earl's and Barbara King I tired to pay it for a while till I lost my job .I tired to get Santander to lower my payment, but they wouldn't .Wish called me to let Santander come and get my car.They were charging me 756.00 dollars a month. I paid two thousand dollars down. My email is rickyearlsross@gmail.com
Company wrote 0 private or public responses to the review from Dec 05.
1.9
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1416213
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Santander Consumer Usa - Does NOT post my flood insurance and sends MANY messages I did not pay

My insurance agent submits numerous documents and Santander continues to report I did not pay flood policy. I GET $2000 PUT ON MY MORTAGE. very DIFFICULT TO GET REMOVED. tHE PROBLEM IS WITH Santag\der bank with not posting. Marcia Steinhauer, Ph.D. Marcia.steinhauer@mail.waldenu.edu 609-883-6559
Company wrote 0 public responses to the review from Dec 05.
#1415675
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I bought a car 2/26/2015 it was totaled on 5/18/2015 it was not my fault but the other parties insurance company stepped in and paid 12,223.92 of the car loan I got a refund for the extended warranty 1,933.76 then a refund for the title 29.25. Safeauto “gap” that I...
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Company wrote 0 private or public responses to the review from Dec 03.
1.0
#1414348
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Santander Consumer Usa - Auto loan

2008 took almost 10 years millions of bogus late feed
Company wrote 0 public responses to the review from Dec 03.
#1414036
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This company was decent to work with the first year we made payments on my husbands car. Now, in September and October, they have misplaced both payments. The money is out of our account, gone. I cannot count how many different people, fax numbers and faxes I have sent...
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Company wrote 0 private or public responses to the review from Dec 03.
1.3
#1413909
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Santander Consumer Usa - Cheated repeatedly.

over $1000 in payments stolen in one three month period.
Company wrote 0 public responses to the review from Nov 29.
#1410827
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Please add me to the lawsuit. My car was repossessed a day before Thanksgiving in the middle of the night. I called on Black Friday to retrieve my vehicle, I was told the rep over the phone that I have to pay the entire amount to bring the balance current then they can...
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Company wrote 0 public responses to the review from Nov 27.
#1408843
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The company where i got my car from got me this bad lender loan. I knew nothing about them. When you got bad credit this what happen to good people. I had the car 4 years and decided to call them up and told them to come and get it. I never missed a payment and the car...
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Company wrote 0 public responses to the review from Nov 09.
Anonymous
Anonymous

I guess you shouldn't have given yourself BAD CREDIT...right? Turning the car in is a voluntary repo and it does not make the loan vanish into the clear blue sky. You are stil...

1.0
#1397089
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Contact Santander Consumer Usa

Mailing Address:
Santander Consumer USA Inc.
1601 Elm St. STE 800 P.O. Box 961245 Fort Worth, TX 76161-1245
Dallas, Texas 75201-4701
United States
Phone:
(800) 877-4696
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Santander Consumer Usa Products and Services

Very very bad business practices. Fraudulent company. They legally screw you over with high interest rates. They mislead you then once you're locked in the loan the games begin. They also have the worst customer service representative. They also do not allow you to pay...
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Company wrote 0 private or public responses to the review from Oct 27.
I didn't like
  • Only care about companys bottomline
#1389945
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