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This has to be the worst customer service I've ever experienced. I was a new customer, kicked over to them by my old bank, Alphera. Could not log in to the Santander web site, so called the Santander number to make a free payment via their automatic processing. Put in...
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1.0
I didn't like
  • Customer service
  • Auto loan practice
#1257081
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Mr.Anibal Ferrer,my loan was for $5,000,more than a year later i still owe $4,400,still i think there is something wrong with this picture.The one in Dallas,TX.can attorneys be able to help us out? we are being Robbed.I am a disabled senior citizen,battling prostate...
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#1242133
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Santander Consumer Usa - I have a santander loan which has recently been repossessed

June 2017 i bought a 2017 nissan versa over the phone they talked me into buying and i never even got to see the car i didnt even get to pick it out the loan was for 15,000.00 plus santander made me purchase an extended warranty my payments were 348.00 plus i paid 500.00 down payment which i lost and it was 18% interest and they knew i was disabled all i draw is 600 a month
#1238522
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Santander Consumer Usa - Interest rate

I bought this 2014 focus 1.5 years ago their interest is 26 so the car coat 12 thousand with their interest I'm paying back 27 thousand dollars .these people are ridulious I got ripped the hellnoff
#1236264
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I have been paying my car note on time for past 2 years and paying a extremely high car note of $508. I asked for a least amount of loan so I was stuck with paying the amount and I observed that the cost of my car was 21,448 so for the past two years I been pay $508 I...
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#1235698
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Santander Consumer Usa - Sucks

Santander consumer screws everyone over. They are bloodsuckers out for your soul. They dont care about families or military. Their scra act is a joke. They dont go by what the scra act is they put a loop hole in theirs that says its only if you have certain duty orders which some never get while active duty. These people are one big joke.
1.3
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
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#1229848
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This company could careless about its customers after they’ve been locked in!!! My name is Alishia Morris and I’ve never been late on a payment and kept full coverage insurance on my car!! On the 25th of March 2018 my car was totaled out, I will be left with a $3000.00...
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1.2
#1226323
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Santander Consumer is one of the worst people that you could ever get a car loan through. At the time I went and got the car loan if my credit was poor so they took advantage of me. I agreed to a 24% APR however when my father passed away I asked them for 2 months so I...
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1.0
#1225475
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My car was totaled and I informed them that not only will the insurance be sending a payment towards the payoff, but I was going to receive a payment from my Gap Insurance. They applied the insurance check, although I don't understand how they applied the funds and...
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#1225213
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Contact Santander Consumer Usa

Mailing Address:
Santander Consumer USA Inc.
1601 Elm St. STE 800 P.O. Box 961245 Fort Worth, TX 76161-1245
Dallas, Texas 75201-4701
United States
Phone:
(800) 877-4696
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I bought a grand caravan 2 1/2 years ago for $18000.00 and have paid nearly $11000.00 but somehow my balance is $18,800.00. I now owe nearly 19 grand on a car worth 8 grand at 21% interest which by the way went up from 18% somewhere along the way. They will not give...
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#1224719
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