Why this company exists is beyond me.... I’ve never in my life seen worse reviews.. OMFG. Really? Who owns this piece of *** Trying to get my car fixed after they sent a repo truck out get a neibors car has been a nightmare. No *** help whatsoever... But guess what,...Read more
Financed a car while still married to my ex. We divorced. She moved and stopped making payments. Santander would not call her, but would call me. As they were not getting paid and I wanted to try and protect what was left of my once decent credit, they told me that if...Read more
Santander Consumer Usa - Horrible customer service
They harass after a week late, they won’t work with you at all, the interest rates should be illegal it’s preditory lending at best.
I paid my car note on 28 and 29. I explained that the last payment was a extra payment and it was supposed to come in. I had to contact my bank which I did . They got smot with me over my own money. Keep in mind I pay my account on time every month and never was late....Read more
Santander Consumer Usa - Dissatified Customer Service
I purchased a 2017 Nissan Altima in August 2017 through Santander Consumer. I got two months behind on my payments. They repoed my vehicle on Jan 29, 2018. I owed $1644.00 to recover the vehicle and tbey told me i had to pay the vehicle off at $20,000.00.
They give you a quote on a fixed rate for a home equity line of credit and when you actually close it’s a variable rate. I am sent to a different branch for the closing and I trust the documents to be correct. First payment is fixed rate and the second one it goes up....Read more
Santander Consumer Usa - Horrible and harrassing
They call different family numbers i never listed.they call all times of the day and night they are so unprofessional they overcharged me by thousands they tell lies something needs to b done add me n the lawsuit
Santander Consumer Usa - Not Pleased
Yet again I am on the Phone with Santander , yet again your Service Rep is being Curt , Argumenative about my Money owed to me from Santander .I suppose again I will call the Tx Attorney General & The Banking Comission to file another formal Complaint. NO one can give me a definitive answer of returning my money Santander USA is holding .....
So I paid my car note off early, even have money due back from Santander .I was told by 3 Depts, 3-5 days standard ....today attempted to view my acct , Closed , called in , No account found ....after 40 , 0s pushed , a Rep came online Congratulated me for -0- Balance...Read more
- I have had very little interaction with santander
I didn't like
- Policies or charges
- Being told santander will do 1 thing but that changed
Sure, my credit isn't great for the simple fact I carry no credit cards whatsoever, nor do I have any personal loans or other major expenses besides my rent and utilities. When I found myself in need of a car Santander was there....to rape me financially that is with a...Read more
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