Most helpful reviews first
GARY GREEN, esq. filed a class-action lawsuit against Santander Consumer, they have violated Fair Debt Collection Practices Act & Telephone Consumer Protection Act. The lawsuit claims that Santander breached its contracts with consumers in the way it charged fees....Read more
I was laid off in 2008. Just to stay afloat, I took a job working at a movie theater. As a result of the lower income, I fell behind on my car payments. I concede that is my own fault and I take responsibility for that. Three weeks ago, I got a new, full-time job and...Read more
I currently have auto loan with Santander and have been paying Santander since March 2007 when they took over my loan from Citi-Financial. I paid Citi for a year and prior to that I paid the dealership where I purchased the car in 2004 for a year. I have been paying...Read more
I have been waiting 3 months to get a copy of my title from this company. Mind you my tags expired in November 2018. They have sent it to the state of Kentucky and Indiana, but I live in Ohio. Then was told that they needed a power or attorney to get my title back from...Read more
My car was repossed and got damaged totaling 1795.00. I have made more thank 95 percent of my car payments and still owe tons of money. I have not passed Maryland emissions and have to put 450.00 in my car this month. My car has been written off by Santander. I need to...Read more
My 80 year old dad bought my son a car on 3/8/18... $4900.... loan amout with Santander $7890.00. car payment is $218.10. In April , 2018 made a payment for both April and May... so a double. Made regular payment in June, July Aug.... and September and November.......Read more
From the very first payment I had problems with Santander. They lied about not receiving my payment. Thereafter every payment was deemed late. This meant the fees, fines, and interest almost tripled over time (2 1/2 years). I could not catch up or receive and way to...Read more
I didn't like
- Deceptive loan practices
Santander Consumer Usa - Terrible service
I made a payment on my auto loan for $313.12 and they processed it for $613.12. I emailed customer service and have been completely ignored. Now I'm broke until payday. I'm glad my loan will be paid off in a few months and I'll never have to deal with them again.
Santander Consumer Usa in Dallas, Texas - Damage to personal property
My vehicle was repossessed. The repo company damage my personal property at my home. I want all responsible parties to pay for the damages
This company was decent to work with the first year we made payments on my husbands car. Now, in September and October, they have misplaced both payments. The money is out of our account, gone. I cannot count how many different people, fax numbers and faxes I have sent...Read more
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