Poca, West Virginia
Not resolved

I bought a new car 2014 Chevy Spark, live in WV. Was in the flood June 23,2016.

Didn't make a payment for June. Got payment statement for July 3days late. Was dated 6-27-16 the due date is 3-11-16? Somehow, 2 payments of $359.93 turned into a total amount due of $2,399.58.Somehow my amount of payoff has only gone down by $854.64 since 9/11/14?

I tried calling but got the run a round, or hungup on . Then on 7/14/2016, without noticeof any kind , they repossessed my car! No paper work of any kind was given me! I'm a senior citizen, I live alone, now I have no car!

How can they do this? HELP!!

This reviewer shared experience about pricing issue and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Santander Consumer Usa. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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