Santander Consumer USA is NOT owned by Santander Bank. They are two separate entities. Santander Consumer USA is under the "umbrella" , but not same as . Here
where I live the fee to pay online is $10.95. I refuse to pay that so I make my payment at Santander Bank for free. Santander Consumer USA was pissed because they don't get that fee , and actually told me that I CAN NOT make my payment there ! I explained to them that legally YES I can and will continue to do so. They finally gave up their spiel. I make my payment every month on time at Santander Bank, and will continue to do so to save that ridiculous fee ! I told the manager at the bank that Santander Consumer USA is giving Santander Bank a very bad reputation based on the complaints of Santander Consumer USA. I gave him this web site as reference on their behavior. Save yourself the fee and make your payment at Santander Bank
for "FREE". I also can not stand
Santander Consumer USA as their customer service leaves a lot to be desired. Bunch of ignorant incompetent knuckle heads
Product or Service Mentioned: Santander Consumer Usa Account.
Reason of review: Pricing issue.