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Santander Consumer USA is NOT owned by Santander Bank. They are two separate entities. Santander Consumer USA is under the "umbrella" , but not same as . Here

where I live the fee to pay online is $10.95. I refuse to pay that so I make my payment at Santander Bank for free. Santander Consumer USA was pissed because they don't get that fee , and actually told me that I CAN NOT make my payment there ! I explained to them that legally YES I can and will continue to do so. They finally gave up their spiel. I make my payment every month on time at Santander Bank, and will continue to do so to save that ridiculous fee ! I told the manager at the bank that Santander Consumer USA is giving Santander Bank a very bad reputation based on the complaints of Santander Consumer USA. I gave him this web site as reference on their behavior. Save yourself the fee and make your payment at Santander Bank

for "FREE". I also can not stand

Santander Consumer USA as their customer service leaves a lot to be desired. Bunch of ignorant incompetent knuckle heads

Product or Service Mentioned: Santander Consumer Usa Account.

Reason of review: Pricing issue.

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Tampa, Florida, United States #1238154

What info do you give to pay at the santander bank?

to Anonymous Levittown, Pennsylvania, United States #1274962

Just the invoice the company sends for payment. Sorry my reply took so long.

After you make the payment call Santander Consumer and let them know you made the payment at the bank.

Remember to get the name of the person you speak to.

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