Manufacturer: Santander Consumer Usa Category: Loans Clear all filters (57 of 57 reviews match)
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Started out our car loan for $17,689 4 years ago on a 2010 Nissan Sentra.After my husband's hours was cut , we could no longer pay the big payment of $410.Looked the car's blue book value up...it was overpriced by $11,000....I was already upside down when I opened the loan.They gave me deferrments(3) but did not tell me that they were charging huge late fees, huge interest, and fee's for deferring , after 4 yrs. On a 5 yr.loan we still owe...
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Anonymous

Anonymous They straight out told me they DON'T do any type of deferments. Worst company ever.

Anonymous

Anonymous That's because they don't stand behind anything they say or their paperwork says they are a ripoff!!!

This issue is still not resolve, they are coming up with all type of excuse or ways to have me pay them some money that I don't have it am a retiree on a fixed income.If they had done their homework in the legal manner as it should have been done and as I was praying for their would not have been an issue. If they had done this in a proper way they would seen that I had a car note for 520.00 that I had with Gateway Lending Financial Corp, they...
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Santander Consumer Usa - Horrible practices which should be illegal
Santander Consumer Usa - Horrible practices which should be illegal
So over the course of the past 3 years, I have missed three payments. This was only after communicating with the bank by phone and getting their permission. Never once was I told that they are expecting that missed payment IMMEDIATELY. So after thoroughly researching this situation online, I come to realize this is one of their primary predatory practices. They will start claiming that each and every subsequent payment is late, they will add...
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Anonymous

Anonymous You were placed with this subprime lender because you are a deadbeat otherwise a bank would finance you...that's obvious! Then you continue paying late and guess what? Every...

Anonymous

Anonymous *** i failed to mention that i had a $1,000 down payment and traded in my car worth $2,000 -
all around, this has been a very disappointing experience.

Santander Consumer Usa Auto Loan Review

#848363
1.9
This is bad business. Charging 10.95 for convience fee when making a payment except when mailing payment in. Awful !!! Going to try refinance. Sick of being robbed.
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Santander Consumer Usa Auto Loan Review

#831560
1.6
They charge a $10.95 fee to make a payment unless you mail it in. Who does that anymore? No one I know of. I would warn anyone who is thinking of using this company not to. $10.95 is ridiculous!
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Santander Consumer Usa Auto Loan Review

#828783
I only owe 1700 on my vehicle and they telling me I still owe 18 more payments at 329. These people crazy!! Someone really need to put a lawsuit on there ***. They been ripping off people for years!! I had this car since 2006 and still paying! Something gotta give !!
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Santander Consumer Usa Auto Loan Review

#827877
Terrible people! Bad attitudes and terrible customer service! Was late on a payment for my car, we paid on the day they reposessed our car, they took it all the way to San antonio, we are 6 hours away from there! We paid, they should have never taken our car!
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I purchased a Saturn Ion through another finance company and was notified that Santander bought the loan from them.I was supposed to make my payments through them now. I had a few deferments because of hardships-they were there to help. I appreciate that. I just do not understand how its been almost 7 years- I have paid 81 payments of 326.00 on an 8K car the past three years I have paid my car note on time sometimes doubling the payments and...
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Anonymous

Anonymous Wow! You made 81 payments of $326, that's $26,406. Plus you still owe another $5,000 for a grand total of $31,406 for an eight thousand dollar loan. That means you're paying $...

1.7
I didn't like
  • Hidden fees
  • Payment not covering principle
  • Being ripped off
#919324
My payments have not be applied to principal and I have been paying on time for almost two years.
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Anonymous

Anonymous In ALL car loans, payments are first applied to interest. As you continue making payments, more and more goes to principle. The process is called AMORTIZATION and had been a...

I feel like I was taken advantage of at the time I signed my car contract, at that time I was told I had to get the extended warranty if I buy the car, as of August 2016 I have paid $17, 468, and still owe over $5,000, the initial cost of the car was $13,998.I have never used this warranty, never wanted to purchase it. It was useless and it is wrong for them to force this warranty on me, the Carmax Rep just stated I had to buy it anyway,...
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Anonymous

Anonymous Extended warranty's or vehicle service contracts can be canceled at any time just call the bank & warranty company. It's the law.

Anonymous

Anonymous What type of legal representation is perusing legal action against Santander and if so how can we keep up with the legal transitions pertaining to the case; also approximatel...

I strongly believe Santander stole my vehicle on July 4 2015.The vehicle magically reappeared about 30 days later. I was told by an employee of Santander. I found out how much extra I was paying when somehow a payment of mine was credited to my wife account instead of mine. This vehicle was originally listed for a little over $1300.00 I traded in a 2007 Monte Carlo and has made roughly $4000.0 in payments and still to date owe over $1300.00. I...
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I went through Road Loans, and was referred to a local dealership, quoted a price and interest rate.However, after I signed the contract, the terms of the loan had changed. higher interest rate and higher monthly payment. It has been nothing but a nightmare since day one with Santander. My first payment should have been July, but are now saying I've been a month behind. I was assigned an account manager, but I can never reach him nor does he...
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1.0
I didn't like
  • Dishonest and cant reach my supposedly assigned account manager
#906997
They approve a loan that I never even know was happening my grandson who was paralyzed have this guy tell he could get him a car he gave them my name & SS# I was not even aware of he called me at about 11 oclock during the day a day before i move to Florida that he got a car said the guy said all i need to do is come in when i went to the dealership no one there ask me any question even talk to me to tell me the price of the car I never sat...
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I purchased a car on 11/2007, I have paid continuously for years, always wondering when my loan would be paid off..I called the following year and was told that it would be in 2014, which is ridiculous that year came and went still paying. . I called last year 2015 i was told March of that year it also came and went still paying. . So, frustrated and pissed at this point I ask for a break down, he tells me (a rep) oh you just have 24...
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Anonymous

Anonymous Don't worry...they won't be doing business with you! Why did you need to ask them how long the loan is for? You have a contract and it's all written there! However, I suspe...