Manufacturer: Santander Consumer Usa Category: Loans Clear all filters (64 of 64 reviews match)
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Our joint closed account is reporting incorrectly to both our three credit reports.It is listed as a "Charge Off" June 2016. I paid what I was told payoff was in Oct or Nov 2013. Somehow a measly $4 balance was left, which Santander reported as 30/60/90/120+ days late. On Four dollars! When I disputed the lates in June 2016, they changed the $4 120+ late in 2013 to a Charge Off in 2016. Apparently the $4 balance was due to incorrect Pay Off...
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My vehicle is financed through santander i pay 627.75 a month and after 5 years my payoff is 15793.00 ipurchased this truck in 2011 it was only 25,000 so where is my payment going by the time im finished this truck will be almost 45,000. Really this is not fair your getting double of what this truck is even worth if anyone is filing a lawsuit against please i want to know and sign up
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Anonymous

Anonymous Get on the band wagon, and if there is anyone else out there who has be defrauded by unscrupulous practices I am in the process of filing a Class Action Lawsuit against Santan...

Anonymous

Anonymous You don't have a clue of what you're talking about. A basic accounting principle which has been around for years is "amortization". In the beginning of the loan, most of the...

This company intentionally takes place in predatory auto loan practices. They put you into terms that no one could afford. They also charge $10.95 per month to pay your bill each month. They lie, steal , and are very dishonest. You are better off saving up to purchase a car than to finance through this scam of a company! BUYER BEWARE STAY AWAY! They lend money to sub-prime buyers knowing that the buyers will be unable to sustain the payments at...
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braiden693

braiden693 This company's prides itself in taking advantage of the less fortunate and it's sickening. It really is. Let's be clear, I can afford the payments. The issue here is that the ...

Anonymous

Anonymous I personally have no issue with my payment never been late. my issue is my interest per payment going all over the place from month to month.
Its not a normal pay less in ...

1.0
I didn't like
  • Called all day long
  • Rip people off
  • Interest rate
#938165

Santander Consumer Usa Auto Loan Review

#848363
1.9
This is bad business. Charging 10.95 for convience fee when making a payment except when mailing payment in. Awful !!! Going to try refinance. Sick of being robbed.
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Santander Consumer Usa Auto Loan Review

#831560
1.6
They charge a $10.95 fee to make a payment unless you mail it in. Who does that anymore? No one I know of. I would warn anyone who is thinking of using this company not to. $10.95 is ridiculous!
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Santander Consumer Usa Auto Loan Review

#828783
I only owe 1700 on my vehicle and they telling me I still owe 18 more payments at 329. These people crazy!! Someone really need to put a lawsuit on there ***. They been ripping off people for years!! I had this car since 2006 and still paying! Something gotta give !!
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Santander Consumer Usa Auto Loan Review

#827877
Terrible people! Bad attitudes and terrible customer service! Was late on a payment for my car, we paid on the day they reposessed our car, they took it all the way to San antonio, we are 6 hours away from there! We paid, they should have never taken our car!
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Had two vehicle loans through Santandar USA. All was well till my layoff and wife subsequent surgery which had her on short term disability. Made numerous arrangements to make payments until one day a knock on the door...You guessed it Repo Man. He was cordial and allowed us to retrieve our personal belongings. I tried my best, they even called me after the repo to make payments as though I still had ownership. Totally disgusted!!! I had to...
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Anonymous

Anonymous Exactly what did you expect? YOU failed to do what YOU promised to do when YOU signed the contract. YOU failed to do what YOU promised to do. Of course, that's typical of y...

this is not a good company to deal with....example...my daughtet bought a dodge dart through their program.paid the down payment in june...made july...august. and september....but she mailed it to the address on the outside of the statement envelope. now this is part of their company instead of sending her payments to the processing department since they are part of the parent company... they repossed her car without notice(I was told by a rep....
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Anonymous

Anonymous Oh yes...they are so, so corrupt! Your daughter failed to comply with the terms of the contract by failing to send the payment to the correct address and also failed to check...

Santander Consumer USA is one of the worst companies to do business with. They prey on those with bad credit who are in a situation where they have no where else to turn and stick them with a ridiculous interest rate. I have two and a half years left with these people and my interest rate is at 18.25 %. Their constumer service is absolutely horrible and they avoid any results that can be helpful to your case. Also they will not refinance...
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Anonymous

Anonymous It was YOU who gave yourself the high interest rate by bringing to the deal the track record of YOU not paying your bills on time! If this was not the case, you would have be...

Worst lender paying for a pick up. $30k in interest, the loan was only for six years and eight years later i have a balance of over $8k, i only got three extensions, they say it was 8, any way i was supposed to finish last year in december, ashame these people charge $5 a day for interest even if your payment is due on the $15th, the continue to chg $5 a day for additional interest until you pay off loan, dept of justice attorney general of...
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Anonymous

Anonymous Im sure the ones defending that santander business from spain are the ones that work there and are unethical and work in accounting and dont know how to apply payments they re...

Anonymous

Anonymous BS with a capital "B"! It was YOU who paid late and as such it was YOU who caused the extra interest charges! If YOU don't want to rack up extra interest and late fees, then...

Started out our car loan for $17,689 4 years ago on a 2010 Nissan Sentra.After my husband's hours was cut , we could no longer pay the big payment of $410.Looked the car's blue book value up...it was overpriced by $11,000....I was already upside down when I opened the loan.They gave me deferrments(3) but did not tell me that they were charging huge late fees, huge interest, and fee's for deferring , after 4 yrs. On a 5 yr.loan we still owe...
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Anonymous

Anonymous They straight out told me they DON'T do any type of deferments. Worst company ever.

Anonymous

Anonymous That's because they don't stand behind anything they say or their paperwork says they are a ripoff!!!

This issue is still not resolve, they are coming up with all type of excuse or ways to have me pay them some money that I don't have it am a retiree on a fixed income.If they had done their homework in the legal manner as it should have been done and as I was praying for their would not have been an issue. If they had done this in a proper way they would seen that I had a car note for 520.00 that I had with Gateway Lending Financial Corp, they...
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So over the course of the past 3 years, I have missed three payments. This was only after communicating with the bank by phone and getting their permission. Never once was I told that they are expecting that missed payment IMMEDIATELY. So after thoroughly researching this situation online, I come to realize this is one of their primary predatory practices. They will start claiming that each and every subsequent payment is late, they will add...
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Anonymous

Anonymous You were placed with this subprime lender because you are a deadbeat otherwise a bank would finance you...that's obvious! Then you continue paying late and guess what? Every...

Anonymous

Anonymous *** i failed to mention that i had a $1,000 down payment and traded in my car worth $2,000 -
all around, this has been a very disappointing experience.