Manufacturer: Santander Consumer Usa Category: Loans Clear all filters (94 of 94 reviews match)
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Like others, I have paid on this car since 2015 and my principle balance has not gone done.Granted we also fell on hard times and made a few late payments. But how is it okay to charge someone 26.44% interest on a 72 month loan for a car that was priced at $11,000, but...
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Anonymous
Fred

@ Anonymous, regardless of the creditworthiness of the consumer, Santander is a predatory lender and they are fully aware of what they are doing, the legal protections they h...

Anonymous
Anonymous

LOOK AT YOURSELF FOR THE HIGH APR!APR of ANY loan is determined by the creditworthiness of the borrower. It is a DEAD GIVEAWAY you shafted other creditors by not paying them ...

1.0
Product
Santander Consumer Usa Auto Loan
I didn't like
  • Interest rate
#1039994
Reply to reviews
We have been paying on our for three year only to find out that our total amount had gone up.When we asked how this was possible we were told that on top of our regular interest rate they were charging us a daily interst rate. One that is not on our contract. We tried...
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Anonymous
Anonymous

Obviously there is a Santander employee going down this list of complaints and commenting on them all. It's quite blatant. No one is taking those replies seriously. Really.

Anonymous
Anonymous

THE PERFECT EXAMPLE...Lets start with the FACTS. You didn't select this lender from a list and ask the dealer to use them. As a direct result of your self-made reputation of...

1.1
Product
Santander Consumer Usa Auto Loan
#1039387
Reply to reviews
I know how you feel.I went through this nightmare with this crooked bank. They send statements and I have asked in writing why did my payments double. No response even after sending requests in writing (certified read receipt mail) and still nothing. But come 4 months...
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Anonymous
Anonymous

Have you gotten any help?

Anonymous
Anonymous

Crooked! If they repo your car, they can move it away hours from where you live and still give you 10 days to pick it up. I had to drive 6 hours to get my car. You will not f...

1.0
Product
Santander Consumer Usa Auto Loan
#1035525
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Santander Consumer Usa Auto Loan Review

#1030282
I purchase a 2005 Neon they charge me very high interest rate i loss my car i purchase it in 2009 i want to Join in on the lawsuit 2017
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Santander Consumer Usa Auto Loan Review

#1029179
1.3
I have a loan taken out on April of 2014 for a Hyundai Elantra. I am still paying on the loan and nothing has been applied to the principal I still owe 16,000 on the car. I will never be able to pay it back
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Santander Consumer Usa Auto Loan Review

#928192
Iv paid on my car every month for 4 years and they say I owe more on it today than I did 4 years ago when I took out the loan ..Hows that possible.? When I ask them they say late fees..that doesnt add up.
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Santander Consumer Usa Auto Loan Review

#914169
1.0
I had a loan through them and I wasn't able to make payments on time BUT I've already paid them $49,308 and they telling me my balance is still $11,280 .. I finianced $28,400 total for my truck ... How could they still be money hungry. 8 years at it still!
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This company is a nightmare! If you want to be exploited to the max, have your personal information sold to every phone company solicitor on the planet, and deal with people who can't speak coherent English....this is the company for you. My husband died and I had to...
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Anonymous
Global Financial News

If you have a story to tell or information of a financial scam drop us an email contact@global-financial-news.com and we will gladly look into it for you and put these crooks ...

Product
Santander Consumer Usa Auto Loan
#1032456
Reply to reviews
I fell behind and was able to put the payments on the back end.Every time I asked what the extra money I was sending was going for, they said interest. I specifically asked for these payments to be put toward my balance, but they never were. I was told they couldn't do...
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SantanderConsumer
Santander***sumer

Hi Mr/Mrs. Clayton. We’ll be happy to look into this issue for you. Please complete this form https://www.santanderconsumerusa.com/customers/share-your-experience and we’ll be...

Anonymous
Liz415

Look up Santander consumer lawsuits in Google. Noooo they aren't doing anything illegal lol. Anonymous isn't a faceless *** troll either lol.

1.0
Product
Santander Consumer Usa Auto Loan
#1028772
Reply to reviews
We've had a auto loan with them for over 3 years and even though we pay nearly $300 a month it never seems to drop. We mail out our payments because it charges extra if you pay any other method. They claim they receive payments late even if we mail them a week before...
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Anonymous
Anonymous

I just realized ive had my car for over a year now n my total pay off hasnt gone dwn either

Anonymous
Anonymous

LAME EXCUSES FROM ANOTHER DEADBEAT! Where did you ever come up with this flimsy excuse payment date is determined by post mark? Funny! The balance seldom changes because YOU...

1.0
Product
Santander Consumer Usa Auto Loan
#1020200
Reply to reviews
payments came out of different days each month even though i set everything up on autodraft. i even had 2 misapplied payments to somone elses vehicle which mines show up late. once again...I WAS ON AUTODRAFT. THey had the nerve to not was to remove the late payments ....
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Anonymous
jj

got a car loan been paying for a while my interest rate is $ 46 a month my payment is $133as I look at my statement the remaining 93 is not applied to my principal only $30 ...

SantanderConsumer
Santander***sumer

Hi, thank you for your feedback. We’ll be happy to look into this issue for you. Please complete this form on our website at https://www.santanderconsumerusa.com/customers/sha...

Product
Santander Consumer Usa Auto Loan
I didn't like
  • Customer service
  • Rip people off
#1018415
Reply to reviews
Purchased my vehicle from Carmax.It was financed through Santander Consumer Finance. That was the worst experience ever! These people are so rude and angry! They answer the phone already mad. If you don't like your job...LEAVE! I had one rep with an accent answer the...
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Anonymous
Anonymous

Why do you need to even be having any contact with them? They loaned you the money and you pay them back. Where's the need for all this contact? Oh let me guess...all the c...

SantanderConsumer
Santander***sumer

Hi, we’ll be happy to look into this issue for you. Please complete this form https://www.santanderconsumerusa.com/customers/share-your-experience and we’ll be able to contact...

1.0
Product
Santander Consumer Usa Auto Loan
#1010517
Reply to reviews
Are payments are set up on auto pay and since we moved and I changed the address 7 months ago we have heard nothing from them. Not even a bill but my payments were made. My husbands phone number has never changed even after we moved and yet no communication from them....
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SantanderConsumer
Santander***sumer

Hello, we would be happy to look into this issue for you. Please complete this form https://www.santanderconsumerusa.com/customers/share-your-experience and we’ll be able to c...

Anonymous
Anonymous

What's the rest of the story? By the way, you may wish to look up the meaning and usage of the words "are" and "our"! Your "story" is you are the perfect customer and out of...

1.0
Product
Santander Consumer Usa Auto Loan
#1003004
Reply to reviews
I am currently 42 days late on my vehicle loan payment.I have always made my Payments near the 50th day,it's always been paid this way for the 2 years I have had this loan.The last contact I had with them was 2 weeks ago,they haven't called me since. Last night they...
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Anonymous
Anonymous

Not trying to take sides but I work in loaning and collections, (not for santander)when you do a loan you were told due dates and grace periods and I'm pretty sure being 42day...

Anonymous
Sara

Please report this incident to the ftc and the attorney General. They did the same thing to me. They not only called our references but they also called people associated with...

4.4
Product
Santander Consumer Usa Auto Loan
#1002309
Reply to reviews