Manufacturer: Santander Consumer Usa Category: Loans Clear all filters (82 of 82 reviews match)
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Are payments are set up on auto pay and since we moved and I changed the address 7 months ago we have heard nothing from them. Not even a bill but my payments were made. My husbands phone number has never changed even after we moved and yet no communication from them....
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SantanderConsumer
Santander***sumer

Hello, we would be happy to look into this issue for you. Please complete this form https://www.santanderconsumerusa.com/customers/share-your-experience and we’ll be able to c...

Anonymous
Anonymous

What's the rest of the story? By the way, you may wish to look up the meaning and usage of the words "are" and "our"! Your "story" is you are the perfect customer and out of...

1.0
Product
Santander Consumer Usa Auto Loan
#1003004
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I am currently 42 days late on my vehicle loan payment.I have always made my Payments near the 50th day,it's always been paid this way for the 2 years I have had this loan.The last contact I had with them was 2 weeks ago,they haven't called me since. Last night they...
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Anonymous
Anonymous

Not trying to take sides but I work in loaning and collections, (not for santander)when you do a loan you were told due dates and grace periods and I'm pretty sure being 42day...

Anonymous
Sara

Please report this incident to the ftc and the attorney General. They did the same thing to me. They not only called our references but they also called people associated with...

4.4
Product
Santander Consumer Usa Auto Loan
#1002309
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I went after tbem fiercly with cfpb, nys attoeney general etc.Ps they took lowered my interest rate from 24.5 percent to 6 percent. My monthly payment went from 461.50 to 231.11. They applied all my payments all over again at the new rate. Im now no longer in an upside...
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unixgirl2015
unixgirl2015

Thanks for the advice. I am now sending certified read receipt via the USPS. And also have a lawyer on standby. They are constantly putting my vehicle up for repo even though ...

Liz415
Liz415

you are very welcome! I threatened to sue them in civil court for $25,000 if the didn't fix my account in what resolution i was looking for on the cfpb complaint form. it was ...

1.0
Product
Santander Consumer Usa Auto Loan
#1000128
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Santander Consumer Usa Auto Loan Review

#889883
1.0
This place os horrible!!! Never get a loan through them. If you call in to make a arrangement they ask all kinds of personal questions and yell at you!! Really unprofessional customer service. 90% of the people you cannot understand!!
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Santander Consumer Usa Auto Loan Review

#875232
1.0
Santander has overcharged my auto loan & each time additional payment Santander demands more money. They owe me thousands of dollars and are currently holding my title
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Santander Consumer Usa Auto Loan Review

#864002
1.0
I would like to join or set up a class action lawsuit... This company needs to be shut down! They are crooks and they are getting away with taking ones money to support their high interest and unethical practices. Who is with me?
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Santander Consumer Usa Auto Loan Review

#848363
1.9
This is bad business. Charging 10.95 for convience fee when making a payment except when mailing payment in. Awful !!! Going to try refinance. Sick of being robbed.
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Had a loan 2012 hyndai sante fe suv.I was called and asked if i wanted to join this class action lawsuit. I voluntarily had my vehicle repo because of the high $500 a month payment and gap insurance they wanted. I never heard back regarding this lawsuit? Please let me...
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Anonymous
Anonymous

Ha, ha, ha! You haven't a clue, do you??? It's the typical whining, wailing deadbeat blaming the lender for what YOU did! You had a repo which YOU chose to do. The monthly...

1.0
Product
Santander Consumer Usa Auto Loan
#997620
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I have had a loan with Santander since 2010.I bought a 2009 Ford Mustang for approximately 16,000. Here it is 2017 and I am still paying on the car. Not only has Santander imposed unfair loan terms, they have not been willing to turn over the pink slip. A few years...
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Anonymous
A. Nonymous

From : Dr. HESTo: anon Hello : Forget the phony loud-mouth in the boxbelow. IF you feel you have been legallymishandled, you ways to ha...

Anonymous
Anonymous

Typical wailing deadbeat! For the car to have been auctioned, a REPO had to be done. That REPO was because YOU failed to make YOUR payments as YOU agreed to do when YOU sign...

Product
Santander Consumer Usa Auto Loan
I didn't like
  • Dishonest and cant reach my supposedly assigned account manager
  • Mis application of principle vs interest
  • How no one can give detailed information about fees
#994986
Reply to reviews
i tried to talk with Customer Service USA.He said that i need to pay to get another loan i said How do i pay for a car without rent a car and pay for it?? who can give me advice or how can i do? the car was first time buyer and I don't know the information for gap or...
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Anonymous
Anonymous

Your poor sentence structure, lack of punctuation and grammar makes it almost impossible to understand what you're saying! Get a second grader to write it for you!!!

Product
Santander Consumer Usa Auto Loan
I didn't like
  • Customer service rip people off
#988836
Reply to reviews
Some how i still owe about 8000 on my car i bought for 9500... been paying on it for 6 years now and shelled out approx 16,000-17,000 so far but i owe 1000 less than what it was financed for. I understand i don't have good credit but at this rate they're asking me to...
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Anonymous
Anonymous

Any time you paid late, YOU generated extra interest for them in addition to late fees. If YOU read the contract, you will see how much is to be paid when paid off. If you f...

Product
Santander Consumer Usa Auto Loan
#983800
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I have been with santander for 4 years my balance is the same.And anytime im a few days late. They send my account to repo.Whatt company can i get to refinance my car?
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Anonymous
Anonymous

Isn't that a shame. YOU promise in YOUR CONTRACT to make each and every payment on time. YOU fail to do this which brings on consequences of YOUR making. It's all their fau...

1.4
Product
Santander Consumer Usa Auto Loan
#974584
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This is the worst company in the united states.....they overcharge their customers and have the nerve to charge 10.95 to pay my car payment every month...if i knew about this company before i purchased my car i would not have gotten it...i will never use Santander...
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Anonymous
sdfLouis

The correct spelling is __ choose NOT chose !You have no business correcting grammar / spelling.Where did you get your 2nd grade education ?By the way, why don't you tell ev...

Anonymous
Anonymous

If they are so much of a rip off, why didn't a bank with a lower APR finance you? You didn't chose this subprime deadbeat lender...you were PLACED with them which is a huge d...

Product
Santander Consumer Usa Auto Loan
#973929
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Our joint closed account is reporting incorrectly to both our three credit reports.It is listed as a "Charge Off" June 2016. I paid what I was told payoff was in Oct or Nov 2013. Somehow a measly $4 balance was left, which Santander reported as 30/60/90/120+ days late....
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Product
Santander Consumer Usa Auto Loan
#973254
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