Santander Consumer Usa Auto Loan Reviews

Santander Consumer Usa Auto Loan 1 of 2
1.1
(32 reviews)
Interest Rate
Product or Service Quality
Value for money
My payments have not be applied to principal and I have been paying on time for almost two years.
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Anonymous

Anonymous In ALL car loans, payments are first applied to interest. As you continue making payments, more and more goes to principle. The process is called AMORTIZATION and had been a...

I feel like I was taken advantage of at the time I signed my car contract, at that time I was told I had to get the extended warranty if I buy the car, as of August 2016 I have paid $17, 468, and still owe over $5,000, the initial cost of the car was $13,998.I have never used this warranty, never wanted to purchase it. It was useless and it is wrong for them to force this warranty on me, the Carmax Rep just stated I had to buy it anyway,...
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Anonymous

Anonymous Extended warranty's or vehicle service contracts can be canceled at any time just call the bank & warranty company. It's the law.

Anonymous

Anonymous What type of legal representation is perusing legal action against Santander and if so how can we keep up with the legal transitions pertaining to the case; also approximatel...

I strongly believe Santander stole my vehicle on July 4 2015.The vehicle magically reappeared about 30 days later. I was told by an employee of Santander. I found out how much extra I was paying when somehow a payment of mine was credited to my wife account instead of mine. This vehicle was originally listed for a little over $1300.00 I traded in a 2007 Monte Carlo and has made roughly $4000.0 in payments and still to date owe over $1300.00. I...
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I went through Road Loans, and was referred to a local dealership, quoted a price and interest rate.However, after I signed the contract, the terms of the loan had changed. higher interest rate and higher monthly payment. It has been nothing but a nightmare since day one with Santander. My first payment should have been July, but are now saying I've been a month behind. I was assigned an account manager, but I can never reach him nor does he...
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1.0
I didn't like
  • Dishonest and cant reach my supposedly assigned account manager
#906997
They approve a loan that I never even know was happening my grandson who was paralyzed have this guy tell he could get him a car he gave them my name & SS# I was not even aware of he called me at about 11 oclock during the day a day before i move to Florida that he got a car said the guy said all i need to do is come in when i went to the dealership no one there ask me any question even talk to me to tell me the price of the car I never sat...
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I purchased a car on 11/2007, I have paid continuously for years, always wondering when my loan would be paid off..I called the following year and was told that it would be in 2014, which is ridiculous that year came and went still paying. . I called last year 2015 i was told March of that year it also came and went still paying. . So, frustrated and pissed at this point I ask for a break down, he tells me (a rep) oh you just have 24...
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Anonymous

Anonymous Don't worry...they won't be doing business with you! Why did you need to ask them how long the loan is for? You have a contract and it's all written there! However, I suspe...

I had gotten into a serious accident and my car was a total loss in June.Santander was aware and called in October to advise me that all they needed was a police report in order to file it with the GAP coverage. I don't receive a call from them until December that apparently the GAP coverage did not cover a few months of payment and that I am 3 months behind. Neither the Gap company or Santander took it upon themselves to notify this to me, so I...
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1.1
I didn't like
  • Anything about this company
  • Lied to
  • Dealing with it
#900493
" You will continue to accrue interest, and someday you have to pay. I recommend setting up an amortization table in a spreadsheet to monitor your loan. There are plenty of free downloads. Watching your loan helps you make better decisions. Best wishes to you and your Santander auto loan. Be proactive and be mindful you are in charge of your experience with Santander. We paid off our loan, but we didn't play ostrich and but our head into the...
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Anonymous

Anonymous Definitely know that feeling, I've been trying to set up weekly payments, but they say they DONT know how to do that, ITS easy our last vehicle we had (different) company we h...

2.1
I liked
  • We adhered to santander rules
I didn't like
  • No flexibility
#899694
PLEASE GO AND FILE A COMPLAINT ON SANTANDER CONSUMER USA. https://www.ftccomplaintassistant.gov https://www.ftccomplaintassistant.gov https://www.ftccomplaintassistant.gov https://www.ftccomplaintassistant.gov ^^^^^^^^^^^^^^^^^^^^^^^^^ CLICK OTHER THEN AUTOMOBILE THEN START YOUR COMPLAINT PROCESS OVER 4 YEARS I'VE GIVEN THEM 28,000.STILL OWE 22,000? 72M LOAN INITIAL CAR PRICE 21,000 WTF...THEY NEED TO BE STOPPED. AFTER MAKING 600 DOLLARS...
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1.0
I didn't like
  • Mis application of principle vs interest
#899202

Santander Consumer Usa Auto Loan Review

#848363
1.9
This is bad business. Charging 10.95 for convience fee when making a payment except when mailing payment in. Awful !!! Going to try refinance. Sick of being robbed.
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Santander Consumer Usa Auto Loan Review

#831560
1.6
They charge a $10.95 fee to make a payment unless you mail it in. Who does that anymore? No one I know of. I would warn anyone who is thinking of using this company not to. $10.95 is ridiculous!
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Santander Consumer Usa Auto Loan Review

#828783
I only owe 1700 on my vehicle and they telling me I still owe 18 more payments at 329. These people crazy!! Someone really need to put a lawsuit on there ***. They been ripping off people for years!! I had this car since 2006 and still paying! Something gotta give !!
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Santander Consumer Usa Auto Loan Review

#827877
Terrible people! Bad attitudes and terrible customer service! Was late on a payment for my car, we paid on the day they reposessed our car, they took it all the way to San antonio, we are 6 hours away from there! We paid, they should have never taken our car!
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Got an auto loan from Santander two years ago, fell behind on my loan because I fell and broke my back. When I was released from the hospital I called to make arrangements to catch up on my loan. I was told that if I made my payment by August 10th they would not take legal action against me to take my car from me. I made part of the payment on the 3rd and have it set up to pay the difference of what is due on the 5th. I have a banging on my...
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Anonymous

Anonymous No...don't use any lender unless you intend to make payments on time! By the way, the only reason you are with them is because you were placed with them because no bank wante...