Manufacturer: Santander Consumer Usa Category: Loans Clear all filters (64 of 64 reviews match)
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I purchased a Saturn Ion through another finance company and was notified that Santander bought the loan from them.I was supposed to make my payments through them now. I had a few deferments because of hardships-they were there to help. I appreciate that. I just do not understand how its been almost 7 years- I have paid 81 payments of 326.00 on an 8K car the past three years I have paid my car note on time sometimes doubling the payments and...
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Anonymous

Anonymous Wow! You made 81 payments of $326, that's $26,406. Plus you still owe another $5,000 for a grand total of $31,406 for an eight thousand dollar loan. That means you're paying $...

1.7
I didn't like
  • Being ripped off
  • Being lied to about refinancing
  • Payment not covering principle
#919324
My payments have not be applied to principal and I have been paying on time for almost two years.
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Anonymous

Anonymous In ALL car loans, payments are first applied to interest. As you continue making payments, more and more goes to principle. The process is called AMORTIZATION and had been a...

I feel like I was taken advantage of at the time I signed my car contract, at that time I was told I had to get the extended warranty if I buy the car, as of August 2016 I have paid $17, 468, and still owe over $5,000, the initial cost of the car was $13,998.I have never used this warranty, never wanted to purchase it. It was useless and it is wrong for them to force this warranty on me, the Carmax Rep just stated I had to buy it anyway,...
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Anonymous

Anonymous Extended warranty's or vehicle service contracts can be canceled at any time just call the bank & warranty company. It's the law.

Anonymous

Anonymous What type of legal representation is perusing legal action against Santander and if so how can we keep up with the legal transitions pertaining to the case; also approximatel...

Santander Consumer Usa Auto Loan Review

#827154
I would suggest not dealing with car dealerships that use Santander
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I strongly believe Santander stole my vehicle on July 4 2015.The vehicle magically reappeared about 30 days later. I was told by an employee of Santander. I found out how much extra I was paying when somehow a payment of mine was credited to my wife account instead of mine. This vehicle was originally listed for a little over $1300.00 I traded in a 2007 Monte Carlo and has made roughly $4000.0 in payments and still to date owe over $1300.00. I...
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I went through Road Loans, and was referred to a local dealership, quoted a price and interest rate.However, after I signed the contract, the terms of the loan had changed. higher interest rate and higher monthly payment. It has been nothing but a nightmare since day one with Santander. My first payment should have been July, but are now saying I've been a month behind. I was assigned an account manager, but I can never reach him nor does he...
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1.0
I didn't like
  • Dishonest and cant reach my supposedly assigned account manager
#906997
They approve a loan that I never even know was happening my grandson who was paralyzed have this guy tell he could get him a car he gave them my name & SS# I was not even aware of he called me at about 11 oclock during the day a day before i move to Florida that he got a car said the guy said all i need to do is come in when i went to the dealership no one there ask me any question even talk to me to tell me the price of the car I never sat...
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I purchased a car on 11/2007, I have paid continuously for years, always wondering when my loan would be paid off..I called the following year and was told that it would be in 2014, which is ridiculous that year came and went still paying. . I called last year 2015 i was told March of that year it also came and went still paying. . So, frustrated and pissed at this point I ask for a break down, he tells me (a rep) oh you just have 24...
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Anonymous

Anonymous Don't worry...they won't be doing business with you! Why did you need to ask them how long the loan is for? You have a contract and it's all written there! However, I suspe...

I had gotten into a serious accident and my car was a total loss in June.Santander was aware and called in October to advise me that all they needed was a police report in order to file it with the GAP coverage. I don't receive a call from them until December that apparently the GAP coverage did not cover a few months of payment and that I am 3 months behind. Neither the Gap company or Santander took it upon themselves to notify this to me, so I...
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1.1
I didn't like
  • Dealing with it
  • Anything about this company
  • Lied to
#900493
" You will continue to accrue interest, and someday you have to pay. I recommend setting up an amortization table in a spreadsheet to monitor your loan. There are plenty of free downloads. Watching your loan helps you make better decisions. Best wishes to you and your Santander auto loan. Be proactive and be mindful you are in charge of your experience with Santander. We paid off our loan, but we didn't play ostrich and but our head into the...
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Anonymous

Anonymous Definitely know that feeling, I've been trying to set up weekly payments, but they say they DONT know how to do that, ITS easy our last vehicle we had (different) company we h...

2.1
I liked
  • We adhered to santander rules
I didn't like
  • No flexibility
#899694
PLEASE GO AND FILE A COMPLAINT ON SANTANDER CONSUMER USA. https://www.ftccomplaintassistant.gov https://www.ftccomplaintassistant.gov https://www.ftccomplaintassistant.gov https://www.ftccomplaintassistant.gov ^^^^^^^^^^^^^^^^^^^^^^^^^ CLICK OTHER THEN AUTOMOBILE THEN START YOUR COMPLAINT PROCESS OVER 4 YEARS I'VE GIVEN THEM 28,000.STILL OWE 22,000? 72M LOAN INITIAL CAR PRICE 21,000 WTF...THEY NEED TO BE STOPPED. AFTER MAKING 600 DOLLARS...
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1.0
I didn't like
  • Mis application of principle vs interest
#899202