I went after tbem fiercly with cfpb, nys attoeney general etc. Ps they took lowered my interest rate from 24.5 percent to 6 percent.
My monthly payment went from 461.50 to 231.11. They applied all my payments all over again at the new rate. Im now no longer in an upside down loan. My balance has been going down every month.
I wasnt dropping this. The person i dealt with was Terry Miller. Find her number and bumbard her. File complaints daily with cfpb.
I made payments for 3 yrs and owed more then the day i bought the car. Once the loan matured it would have been due all at once. Dont lose your cars,money,mind. I did it.
You can do it too. Dont let them get away with it. This loan is designed for you to fail. I got back all of the $10.95 fees too.
I mail my payments by check 2 weeks before its due. If they dont post it i report them again.
They almost destroyed my credit. GO AFTER THESE SCUMBAGS HARD AND FAST AND DONT STOP.
Product or Service Mentioned: Santander Consumer Usa Auto Loan.
Reason of review: Problems with payment.