Honokaa, Hawaii
Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Value for money

Santander Consumer USA is one of the worst companies to do business with. They prey on those with bad credit who are in a situation where they have no where else to turn and stick them with a ridiculous interest rate.

I have two and a half years left with these people and my interest rate is at 18.25 %. Their constumer service is absolutely horrible and they avoid any results that can be helpful to your case.

Also they will not refinance regardless of how much your credit has improved or that you have never missed a payment. I will avoid business with them or anyone else they are associated with in the future.

Product or Service Mentioned: Santander Consumer Usa Auto Loan.

Reason of review: Pricing issue.

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Apopka, Florida, United States #1224361

It was YOU who gave yourself the high interest rate by bringing to the deal the track record of YOU not paying your bills on time! If this was not the case, you would have been financed by a bank but no bank wanted to do business with you because of your deadbeat record.

YOU aren't entitled to a low APR...it is earned! You say they are "rude"? Why do you need to have so much contact with them? If all of your payments are made on time, you never hear from them!

Oh yes, let me guess...you call to "make arrangements" or change the due date every other month!

to Anonymous Erie, Pennsylvania, United States #1243105

Well, it's Mr. Perfect again with his wonderful insight!

So inspiring! PS - I now hate people from Apopka, Florida.

to Anonymous Mountain View, California, United States #1255957

hes a freaking wack job that is defending his own company. Stressed out about being sued because he has no credentials to get a better job.

he/she is more than likely a lonely loser that beats meat to release stress. they trap you for a reason. they give you a loan regardless of your history or situation because they are CONSTANTLY losing customers. I went to Mike Frega from Honda of Hayward and when I told him I had santander he knew right away that I was being SCAMMED.

I went to carmax, they said the same. I went to Nissan, SAME THING!!

Some auto places know good and well not to mess with santander for their customers or they will lose!! LEACHES

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