Product: Santander Consumer Usa Customer Care Clear all filters (0 of 33 reviews match)
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Santander Consumer Usa - Look below for description

I paid off my loan 2 years ago no one has sent me my title. I tried to call and the my information isnt coming up. I tried to get a duplicate title at my dmv and they said there is a lien on it still that is impossible
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Santander Consumer Usa Customer Care
#1341068
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Santander Consumer Usa - Not Pleased

Yet again I am on the Phone with Santander , yet again your Service Rep is being Curt , Argumenative about my Money owed to me from Santander .I suppose again I will call the Tx Attorney General & The Banking Comission to file another formal Complaint. NO one can give me a definitive answer of returning my money Santander USA is holding .....
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Santander Consumer Usa Customer Care
#1269513
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This has to be the worst customer service I've ever experienced. I was a new customer, kicked over to them by my old bank, Alphera. Could not log in to the Santander web site, so called the Santander number to make a free payment via their automatic processing. Put in...
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1.0
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Santander Consumer Usa Customer Care
I didn't like
  • Customer service
  • Auto loan practice
#1257081
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Santander Consumer Usa - Sucks

Santander consumer screws everyone over. They are bloodsuckers out for your soul. They dont care about families or military. Their scra act is a joke. They dont go by what the scra act is they put a loop hole in theirs that says its only if you have certain duty orders which some never get while active duty. These people are one big joke.
1.3
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Santander Consumer Usa Customer Care
#1229848
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I called this place like 10 different times yesterday 02/08/2018 got at least 10 different people who told me I needed 10 different things, OH REALLY!!!So do you guy's really know what I need or, do management need to send you for more training? Better yet does the so...
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1.0
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Santander Consumer Usa Customer Care
#1186121
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Santander Consumer Usa - Worst customer service EVER!

Voice menu from *** that you can never speak with a real person. Paid off loan and now they have a title scam going where you have to pay them to get a lien release. You would be smart to avoid these crooks like the PLAGUE!
1.0
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Santander Consumer Usa Customer Care
#1174069
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Santander Consumer Usa - This company is a sham

This company is the worst. Multiply times I called in complaining because they made a mistake on my car title. They also never reported the correct balance to the credit bureaus. Everymonth I have to dispute thing with them for them to correct it.
1.1
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Santander Consumer Usa Customer Care
#1144988
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I rolled over a Chrysler lease early and got a new Chrysler vehicle.Since the turn in was early I was told that I would be sent an invoice when payments were due. I didn't get anything for 3 months. I called and found out that I was 2 months past due and they reported...
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Anonymous
Emma jean 1234

Me to

Anonymous
Anonymous

How do you get into a long term contract for this CAR FLEASE and NOT know who the lender is??? It was YOUR account and YOU were advised you would be billed for the early term...

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Santander Consumer Usa Customer Care
#1062087
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Santander Consumer Usa - Customer Care Review
Santander Consumer Usa - Customer Care Review
Santander Consumer Usa - Customer Care Review
Santander Consumer Usa - Customer Care Review
Santander Consumer Usa - Customer Care Review
I'm behind on payments, but continue to send $100 per week.They are calling daily, sometimes 2x. The repo company "hired by Santander" United Auto Recovery is contacting me through social media. They are contacting people that used to work for me, telling them...
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Anonymous
Extremely ***ed

I got a car through this place as well, I was 2 payments behind. I called to make arrangements and they repo the car. 5 days later while in the process of trying to get them ...

Anonymous
Anonymous

IF what you are saying is true and you can prove it - you got you something that will pay for you to not work the rest of your life.

1.3
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Santander Consumer Usa Customer Care
#1034411
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I would like to share my experience with Santander Consumer USA. I purchased a car after filing for Bankruptcy and was told my loan was approved by Santander Consumer USA. Even though the interest rate was 18% I still agreed to the contract because I needed a car. A...
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Anonymous
Hilda Bellamy

I had a loan for Santana thank as well I was going to be 5 days before I got paid but they came and got the car they would not even work with me

5.0
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Santander Consumer Usa Customer Care
#1020569
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