Product: Santander Consumer Usa Customer Care Clear all filters (29 of 29 reviews match)
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I called this place like 10 different times yesterday 02/08/2018 got at least 10 different people who told me I needed 10 different things, OH REALLY!!!So do you guy's really know what I need or, do management need to send you for more training? Better yet does the so...
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Santander Consumer Usa Customer Care
#1186121
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Santander Consumer Usa - Worst customer service EVER!

Voice menu from *** that you can never speak with a real person. Paid off loan and now they have a title scam going where you have to pay them to get a lien release. You would be smart to avoid these crooks like the PLAGUE!
1.0
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Santander Consumer Usa Customer Care
#1174069
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Santander Consumer Usa - This company is a sham

This company is the worst. Multiply times I called in complaining because they made a mistake on my car title. They also never reported the correct balance to the credit bureaus. Everymonth I have to dispute thing with them for them to correct it.
1.1
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Santander Consumer Usa Customer Care
#1144988
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I rolled over a Chrysler lease early and got a new Chrysler vehicle.Since the turn in was early I was told that I would be sent an invoice when payments were due. I didn't get anything for 3 months. I called and found out that I was 2 months past due and they reported...
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Anonymous
Emma jean 1234

Me to

Anonymous
Anonymous

How do you get into a long term contract for this CAR FLEASE and NOT know who the lender is??? It was YOUR account and YOU were advised you would be billed for the early term...

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Santander Consumer Usa Customer Care
#1062087
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Santander Consumer Usa - Customer Care Review
Santander Consumer Usa - Customer Care Review
Santander Consumer Usa - Customer Care Review
Santander Consumer Usa - Customer Care Review
Santander Consumer Usa - Customer Care Review
I'm behind on payments, but continue to send $100 per week.They are calling daily, sometimes 2x. The repo company "hired by Santander" United Auto Recovery is contacting me through social media. They are contacting people that used to work for me, telling them...
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Anonymous
Extremely ***ed

I got a car through this place as well, I was 2 payments behind. I called to make arrangements and they repo the car. 5 days later while in the process of trying to get them ...

Anonymous
Anonymous

IF what you are saying is true and you can prove it - you got you something that will pay for you to not work the rest of your life.

1.3
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Santander Consumer Usa Customer Care
#1034411
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I would like to share my experience with Santander Consumer USA. I purchased a car after filing for Bankruptcy and was told my loan was approved by Santander Consumer USA. Even though the interest rate was 18% I still agreed to the contract because I needed a car. A...
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Anonymous
Hilda Bellamy

I had a loan for Santana thank as well I was going to be 5 days before I got paid but they came and got the car they would not even work with me

5.0
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Santander Consumer Usa Customer Care
#1020569
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I am purchasing a new home.My contract has a closing date of over a month ago. This bank does not seem to have anyone working in the financing and underwriting that knows what they are doing. Not only that, today is saturday and the closing is first thing monday...
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Pelham, New Hampshire
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Santander Consumer Usa Customer Care
#949647
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Santander Consumer Usa Customer Care Review

I came into a branch I spoke to a women name fraha she was so rude and so pushy when it comes to talking to people I really don't appreciate that I was forced into something I don't like I don't recommend anyone to her I boycotted 2 gold street and went to midtown
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Santander Consumer Usa Customer Care
#944638
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They are not helpful at all I asked to speak to a manager or the person handeling my account and was told numerous people handle my account not just one person.That's funny because two months ago a lady called and she said she was my account manager then she left me...
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Anonymous

Liam is upside down because YOU caused it! YOU caused it by putting too little down and financing for too long a period not to mention if YOU traded in a car you still owed m...

1.0
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Santander Consumer Usa Customer Care
#935790
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I took out a loan in February of this year for a car and suffered through six months of nonsense with this company. The staff sounds like they are located in the Virgin Islands and they really don't give a *** about customers. They make lots of mistakes, they are rude...
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Anonymous

Which company did u refinance through?? Would be much appreciated.

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Santander Consumer Usa Customer Care
#925638
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