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Lies about balance of vehicle, when question acted as if it was a mistake and would be corrected or unsure of why balabce was so high with less than a year to pay. When original lease date expired (had moved a few payments to end of lease due to layoffs/illness) they wanted full payment of incorrect amount over $5000 incorrect! Repossessed vehicle.

This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Santander Consumer Usa. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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Anonymous
#1202734

If you've been paying late, you will generate more interest for them. It's all in your contract.

The loan term listed in your contract is only if you make each and every payment on time.

There's nothing illegal, immoral or unethical about it. You agreed to make on time payments and if your balance goes up instead of down, guess who has caused that!

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