Santander Consumer Usa - Small update on my reveiw of 123 account allowed to be emptied without security check I was aware of transactions to bingo sites.
I followed the system which I thought was law . Regards claim against Santanda.
I now know different Santander are very quick to point you in the ombudsman direction. As Santanda and ombudsman have made there decision which I haven't excepted as santanders own internal statements of my account show there findings to be based on fabricated evidence with know written evidence or proof . I did send copies of internal statements but they have ignored even though I wrote two page letter showing proof and I took to citizens advise who said it was very clear Santanda and ombudsmans findings not correct . Told by citizens to go back to ombudsman to reopen as statements prove 100% there findings not correct .
So I did and told even though I pointed out citizens findings .
Basically been told they are not prepared to even look ombudsmans findings stand even though I have evidence proving there made a mistake and told they will ignore any futher emails I send . Mr K Saunders
Reason of review: Prepared to loose evidence and get branch manager lie saying he lost emails of his sysrem.
Preferred solution: Full refund.