State: Texas City: Dallas Clear all filters (31 of 1174 reviews match)
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So I paid my car note off early, even have money due back from Santander .I was told by 3 Depts, 3-5 days standard ....today attempted to view my acct , Closed , called in , No account found ....after 40 , 0s pushed , a Rep came online Congratulated me for -0- Balance...
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1.0
I liked
  • I have had very little interaction with santander
I didn't like
  • Policies or charges
  • Being told santander will do 1 thing but that changed
#1267103
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Santander Consumer Usa - Awful

Awful Awful Awful Awful Awful. Nothing but a shady bunch of thieves. Warranty isn't worth the paper on which it's typed. Didn't cover any issues. They definitely know how to pass the blame despite our mechanic jumping through all their hoops and explaining what the issue is.
1.0
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Advertised vs Delivered
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Value for money
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#1220729
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They refuse to send me my original loan documents. They have made me pay over $15k and very little has gone to the principal. I have found so many online stories that people are having the exact same issues. These loans are usurious and I feel they intend it to be so....
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1.0
I didn't like
  • Being ripped off
  • Finace charges are very aggressive
  • Rip people off
#1186034
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Santander Consumer Usa - Worst customer service EVER!

Voice menu from *** that you can never speak with a real person. Paid off loan and now they have a title scam going where you have to pay them to get a lien release. You would be smart to avoid these crooks like the PLAGUE!
1.0
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#1174069
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I cosigned for my daughter Jeanita Robinson Burton located at 821 Windover Rd Birmingham, Alabama 35215 for this car In March 2017.Total amount of the vehicle is $19,758.37. She has been late on all her payments from April 2017 through august 4th 2017. She is always 30...
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Anonymous
Lauren

I have never been late & they still won't come get the car as my payments & late fees add up. What can I do ??? Floridablonde2001@yahoo.com

1.0
I didn't like
  • Santander scam and theft
  • Poor manager skills
#1166578
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We ended up with Santander for our financing when we purhased our 2012 Hyundai Veloster in December 2011. We have made late payments due to layoffs and have always gotten caught up, made arrangements, etc. We were behind but I was told to keep paying every payday...
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1.0
#1160716
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WARNING**WARNING Do not use this company - ever! I've had a loan for two years, paid on time and extra each month for 14 months of 23 months. Every month they took more than what they should have and the extra money went to interest. I'm now losing my car, my choice...
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1.0
#1129889
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We had an auto loan with Santander however after the 48pymts they are telling me that I still owe them money when the full balance has been paid and on time. We had two extensions on this auto loan which were approved extensions and somehow extended the loan for 4...
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Anonymous
Anonymous

How nice! I hope you have your attorney picked out to defend you against the Libel Suit! Your "story" has discrepancies. You claim to have paid off the balance "on time" ye...

1.0
#1114632
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I went into a dealership to get a reliable used vehicle. Santander would only finance a brand new vehicle. My loan amount was over $600 a month for a divorced woman starting over trying to pick up tge pieces. The calls would come in late in the evening or early in the...
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Anonymous
Anonymous

Bull...pure and simple. You ARE NOT a victim here. Nobody but nobody forced you to buy the car. Nobody forced you into the contract and terms of the contract. Nobody force...

1.4
#1109053
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Contact Santander Consumer Usa

Mailing Address:
Santander Consumer USA Inc.
1601 Elm St. STE 800 P.O. Box 961245 Fort Worth, TX 76161-1245
Dallas, Texas 75201-4701
United States
Phone:
(800) 877-4696
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Santander Consumer Usa Products and Services

All Santander Consumer Usa Products
Brought car two years my principal has not decreased at all. All of my hard earning money has gone toward interest. I dont need a car that bad. I will never buy or advise anyone to deal with Santander. Im gonna take a loss on this one. I will not pay tewnty thousand...
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Anonymous
B the K

Santander is a predator company that preys on people in financial hardships

Anonymous
Anonymous

Looks like YOU have been paying late all thru this two years and as such, YOU generated extra interest and fees for them. Why not tell us the REAL story?

#1095581
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