I got so pissed at these people from Santander for lying to me abount the remaining balance owing on a contract from Citi Financial that I filed a complaint with the Attorney General, the BBB and the FTC.
I requested proof of the remaining balance owed as well as copies of the original loan documents. They kept promising. They never came. Kept paying anyways. I refused to anymore til I received the proof.
Action Recovery Services(Repo man)came to the house. Renaissance was contracted to recover our truck (during an open claim staus).
Now the vice president of Santander is handling what is left owing. If we have rules to follow so should they.
The only sane person at Santander was a man named Mr. Drakeford. Not only was he nice, he also placed a hold on the repo and got the vice president involved. The remaining balance is $1600.00 that was left out of a loan amount of over $18000.00. *** PEOPLE. I advised that I would pay just not to lose my truck, but simply want the proof that I owe anymore.
Review about: Santander Consumer Usa Loan.