My acct was transferred to Santander.When I called them they said they were a collection agency.

That is how the automatic system identified itself. I am 11 days late, but if HSBC bothered to look at the payment record, they would see that I always paid them more than they were asking for. The customer service rep., who said she was a supervisor was very rude and gave me no info at all to solve my problem The only thing I wanted was to talk to a supervisor who cold give me the phone # for HSBC.

I also told Santander if they wanted to please American customers, they should not have the automated phone announcement say that they are a collection agency.The supervisor hung up on me after I said that.

Review about: Santander Consumer Usa Account.

Had an Experience with Santander Consumer Usa?

Write a review


Terms of Service
Post Comment

everyone call them atleast once a day ,,this will overload their system and they won't be able to call out as much.. we did it to BOA and it worked ..just try it..or put them on speed dial and ck it a few times a day... semper fi......


rip off


I wish the *** company would stop calling everyday 24-7. So now i know there several diff numbers i just freaking hang up on them. i suggest everyone change their number's.


At my office...

I receive a call from this company 3-4 times daily. I tried to explain that the person they are asking for has not been with our company for years but I get a rude response and another call hours later.


Santander consumer said i had a late payment on my creidt.when they took over the accounts for united auto, mind you i never received any notice, i made my payment for the month to united auto then i receive calls from santander claiming i owe the last payment, i advise them i made it to united auto and gave them my bank statements proving this.

they said they would take care of it. this went on for about 2 months with 5 different representatives calling me and every time i complained that i sent my information on my payment and re sent it each time. they finally figured it out but after they sent to the credit burea a late payment for this.

i called today to resolve it and the representative gave me the credit collections number to cal and of course it is a wrong number.I mean come on what kind of sorry *** company is this.


Wow I did not realize people are so angry.Santander has been calling my work for an employee.

Everyone who has called has had such a strong accent I can hardly understand them and when I try to explain that he is not available and they should try to reach him by other means they just hang-up and call again in 2 hours.:eek :grin :p


You may sound a little bit better if you could spell. Let me help you, it is "pay your *** bills. :zzz :zzz :eek


they did pay their bill if you bothered to read their entry. even though it was late, they paid their monthly including the late fee.


"I am 11 days late." YOU said it yourself. How would you respond if your paycheck was 11 days late?

Get a grip - pay your dam bills and get over it. :cry

You May Also Like

Santander Consumer Usa - Santander USA= SCAMTANDER.  Ran by mafia? Santander Consumer Usa "I was going to write my whole story with all my fresh rage and anger at this company THIS month, but I had NO idea there were so many other..." Read more World Financial Group - Hampton Bay Anon. You confirm how AWFUL the FFIUL is. World Financial Group "HB Anon, for all your righteous high-flown talk about "...Loss of cash value ...never has been deceptive..." isn't it funny how so few people--including most of the WFG agents..." Read more World Financial Group - Read This to Learn How WFGers RIP YOU OFF! World Financial Group "In his “review” last week San Diego Anon oozes about “...a beautiful lifelong career…” It’s “beautiful” all right. IF you love to recruit everybody in sight and personally..." Read more Santander Consumer Usa - I've had made payments and still had my car repo! Santander Consumer Usa "I got car car loan with Santander USA. I have made payments on my automobile every month. I know twice I called in and told the company I was unable..." Read more Scotiabank - Bad cybersecurity Scotiabank "I've been documenting for years, the abysmal cybersecurity at Scotiabank. I personally think they're a dangerous bank to be with. I've now started to serialise to YouTube some of the..." Read more Benjamin Moore - Black streaks on Aura Exterior Paint Benjamin Moore "For over two years I have been dealing with a paint problem with Aura exterior paint. My house was built in 2006 and the only paint that has ever been..." Read more Bravo Sports - Canopy fails catastrophically in rain Bravo Sports "I Left a canopy up over a couple of days of light rain. The canopy support members failed and the canopy collapsed. The unit was a few weeks old, but..." Read more Richmond American Homes - Fixing issues after move in Richmond American Homes "First off the sales guy acted like a used car salesman for about 75% of the time we interacted with him either in person or on the phone. We should..." Read more