Santander Consumer Usa - Very misleading compamy

I got a car financed through Santander.The car was only worth $18,000 but they put me in the hole $21,000.

It looks like I would never get the balance down. Well, the car was totaled less than a year later. I was rear ended and was not at fault. The GAP coverage is a straight lie.

They still left me with a balance on my account and will not remove it from my credit report.

Then, because they want me to pay $250 per month til it's paid off, and I refuse to pay, the balance keeps going up.

If I ever need transportation again, I'll buy a Huffy before I go to them for financing.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Additional Fees
Privacy and Data Security
Price Affordability
Diversity of Products or Services
Customer service
Value for money
Discounts and Special Offers
Interest Rate
Billing Practices
Product or Service Quality
Advertised vs Delivered

  • What I liked
      No items
  • What I disliked
    • Misleading gap protection

Reason of review:
Not as described
Product or service
Review category
Financial Services
review #881126

Author wants to be contacted by the company. Learn more

Had an experience with Santander Consumer Usa? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Santander Consumer Usa. However, many companies do monitor reviews on our site.

You were reading a complaint about Santander Consumer Usa.
Filing a new complaint about