Had an account with them for my wedding rings through Zales. Made every payment on time and out of the blue they closed my account.
Don't bother trying to speak to a live person, it won't happen. The phone tree was no good. Once ended up with some scam phone number trying to get me to pay a dollar for a 100 dollar gift card. Their website is a joke to say the least.
No online payment options. My advise is to steer clear of this company and if you're trying to buy something on credit and the company tells you that they use Santander, go someplace else.
Review about: Santander Consumer Usa Loan.
Reason of review: Poor customer service.